Century Federal Credit Union - Federal Building Branch - Cleveland, Ohio

Address: 1240 E 9th St Room 719, Cleveland, OH 44199.
Phone: 2165353290.
Website: cenfedcu.org
Specialties: Federal credit union, ATM, Credit union.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Century Federal Credit Union - Federal Building Branch

Century Federal Credit Union - Federal Building Branch 1240 E 9th St Room 719, Cleveland, OH 44199

☎️2165353290

⏰ Open Hours of Century Federal Credit Union - Federal Building Branch

Monday: 8 AM–3:30 PM
Tuesday: 8 AM–3:30 PM
Wednesday: 8 AM–3:30 PM
Thursday: 8 AM–3:30 PM
Friday: 8 AM–3:30 PM
Saturday: Closed
Sunday: Closed

Century Federal Credit Union - Federal Building Branch

Century Federal Credit Union - Federal Building Branch is a reputable financial institution located at 1240 E 9th St Room 719, Cleveland, OH 44199. The credit union offers a range of services and specializes in federal credit union, ATM, and credit union services. They have a wheelchair accessible entrance and parking lot, making their location convenient for all patrons.

The branch is well-reviewed on Google My Business, with a solid average rating of 3.5/5 based on 6 reviews. This suggests that customers generally have a positive experience at this location. If you're looking for a reliable credit union in the Cleveland area, Century Federal Credit Union - Federal Building Branch is worth considering.

👍 Reviews of Century Federal Credit Union - Federal Building Branch

Century Federal Credit Union - Federal Building Branch - Cleveland, Ohio

Thissucks B.

2/5

I think the hire mentally challenged people, because you have to explain what you need one thing at a time very slowly and show them what you want done for them to do things right the first time. And talking to anyone on the phone! OMG it will raise your blood pressure, you will literally be on the phone for 20 mins or more explaining what you need done.

Applying payments to your account takes too long, and reporting to the credit bureau’s which affects your credit score. They will not report your payments to the credit bureaus for months, which will not increase your credit score, so you will have to call them and report it and get it in writing because they will say over the phone they will take care of it but they will not. You need proof, so you can take it to court.

They are not in the business of helping your credit score reach 850.

Spencer W.

3/5

My wife has had an account here for years, I mean since the the early 90's. Every time we need to talk to CS we are forced to wait during business hours. This is the second time a few years where we make a payment and they claim it didn't go through, then they take money out of your savings to cover it but still hit you with fees. Then when you have to prove your payment it takes hours if not days to get done. I have been trying to ditch this company for years for their lack of service. Today we spoke to Donna Gillis and she went out of her way to get things done, she was so polite. Even though I spent a few hours getting this done and was extremely frustrated Donna really went above and beyond to get things done, CFCU, you need to work on your CS, Donna, thanks for your help. Was going to give 1 star but Mrs. Gillis helped add to the board.

Eve F.

1/5

Customer service has gone downhill fast since Covid. Poor, slow and lack of service is costing me time and money so will be looking to move money to one of my other banks that has better service.

Tammy L. B.

5/5

Best credit union to work for!

Dolores M.

5/5

I love this Credit Union- it feels like family

Lissa B.

5/5