California Coast Credit Union - National city Branch - National City, California

California Coast Credit Union - National City Branch is a credit union that offers a variety of financial services. The branch is located at Address: 1704 Sweetwater Rd, National City, CA 91950, United States. You can contact them by phone at 8774951600.

The credit union specializes in cashpoint services and is known for its professional and kind staff. Many customers have praised the staff for their patience and respect towards seniors, which is a rare quality in customer service.

Specialties

The credit union offers a variety of financial services, but it specializes in cashpoint services. Customers can access their accounts, make deposits, and withdrawals quickly and easily.

Other Points of Interest

The branch has a drive-through service and wheelchair-accessible parking and entrance. These features make it easy and convenient for customers with mobility issues to access the branch's services.

Opinions and Average Opinion

California Coast Credit Union - National City Branch has received 39 reviews on Google My Business. The average opinion is 3.4/5. Customers have praised the staff for their professionalism, patience, and kindness. They have also appreciated the convenience of the drive-through service and wheelchair accessibility.

Recommendation

California Coast Credit Union - National City Branch is an excellent choice for those looking for a credit union that offers a variety of financial services, with a focus on cashpoint services. The branch's convenient location, drive-through service, and wheelchair accessibility make it an ideal choice for those with mobility issues. The professional and kind staff make it a pleasant experience for all customers. We highly recommend visiting their website at calcoastcu.org for more information.

👍 Reviews of California Coast Credit Union - National city Branch

Barbara Norton

4/5

Every time I've gone inside California Coast CU I have to say it's a very nice experience. I'm a senior and my hearing is challenging but they are very patient and kind with me, this is something that a lot of C/S people get frustrated with elderly people and it's obvious and hurtful!! Everyone is very professional, they explain things well and do it in a respectful and kind way🥰
I've been a customer for only a couple yrs and it was my lucky day when I opened my accounts there!! Even your security guard/door man is very nice and accomidating...
Thanks to all! "Stay healthy"

HydroCharge WaterStore

1/5

I have a complaint against Carlos the manager for making my wife feel uncomfortable, he was grilling her about her deposit, hovering over the teller complaint that she's taking up the tellers time, that it's taking too long. This is a bank, we deposit our money what's the problem....very upset he disrespected her.

Brittany Anderson

5/5

Recently joined the credit union through the National City branch where my mother, boyfriend and I received phenomenal customer service from Ms.Damaris Rodriguez, not only did she do a fantastic job explaining the available services and opportunities available to members but she was very professional, funny and friendly. We look forward to working with her in the future and I am excited to be a new member. Thank you Damaris!

Alexei Zaldua

1/5

I would not know were to start. This Credit Union is the worst credit Union ever. Always with policies that consider their own interests and never the customer. They gave me a vehicle pay off quote and when I took the check they wanted to charged me more money. I asked them to fin the pay off amount they gave me and they did not have it on record. I had to pay off more money for my car. Not recommended at all....

Carlos Palomino

1/5

If something horrible happens to you and you become disabled and have to file for bankruptcy, they WILL close your account. No compassion or humanity.

Melanie Mendoza

1/5

I had received three different checks from client amounting up to $6,000 dollars. Came here to cash them and they said they could only cash ONE due to the fact that the bank didn’t have enough money? That if I wanted to come the upcoming Friday (keep in mind I came a Saturday) there would be money deposited until then. How does a bank not have money? Also, the teller Amaris was very slow typing with one finger the whole time. When it came to counting my money, she counted it WRONG. She said 8 bills of one hundreds was $1,000!? And to top it all off, she didn’t even give me my receipt!? Until I asked for it and she said they didn’t give receipt to non members What type of bank does that!? Ridiculous. Zero stars!

Ivette Gastelum

5/5

We have been members for a lot of years now, always good costumer service, no matter what person helps you, great car loans and now with this covid they are cleaner and take care of the costumers.

Delia Morado

1/5

Zero stars!!! Worst customer service. Waited to open another account, they skip me twice on the registry list got up and told them and she said, "oh you will be next." I got so frustrated and was not going wait another hour. So I left.