Buckle - Columbia, Missouri

Buckle: Your Destination for Apparel and Accessories

Buckle is a well-established and popular retail chain specializing in a wide range of clothing, shoes, and accessories. Situated in Columbia, Missouri, Buckle offers a comprehensive shopping experience for individuals of all ages seeking stylish and durable apparel. The store is known for its extensive inventory, catering to diverse tastes and budgets. Its dedication to providing quality products and exceptional customer service has solidified its position as a go-to destination for many shoppers.

Location and Contact Information

Buckle’s Columbia location is conveniently situated at 2300 Bernadette Dr Suite 614, Columbia, MO 65203, United States. Customers can easily reach the store by phone at Phone: 5734452422. For detailed information and the latest updates, you can visit their website: Website: local.buckle.com. This website provides access to store hours, product catalogs, and other helpful resources.

Product Categories

Buckle’s product selection is incredibly diverse, encompassing a broad spectrum of apparel and accessories. Here’s a breakdown of their key categories:

• Clothing Store: Offering a vast selection of men’s clothing, women’s clothing, and youth clothing, covering everything from casual wear to trendy pieces.
• Jeans Shop: A dedicated space showcasing a huge variety of jeans for all body types and styles.
• Men’s Clothing Store: Featuring a curated collection of men’s shirts, pants, jackets, and more, designed to meet the needs of the modern man.
• Shoe Store: A substantial selection of shoes for men, women, and children, including athletic footwear, boots, sandals, and dress shoes.
• Watch Store: A dedicated area offering a diverse range of watches, from stylish everyday timepieces to more sophisticated luxury models.
• Women’s Clothing Store: A carefully curated selection of women’s dresses, tops, bottoms, and outerwear, catering to a variety of styles and occasions.
• Youth Clothing Store: Providing trendy and age-appropriate clothing for children and teenagers.

Key Features and Services

Buckle strives to provide a convenient and enjoyable shopping experience. Notable features and services include:

• In-store pick-up: Customers can easily order online and pick up their purchases at the Columbia location.
• In-store shopping: A welcoming and spacious store environment encourages leisurely browsing and discovery.
• On-site services: The store often offers services such as shoe shining and alterations (availability may vary - it's advisable to confirm with the store).
• Delivery: Shipping options are typically available for online orders.
• Wheelchair-accessible car park & Wheelchair-accessible entrance: Demonstrating a commitment to accessibility and inclusivity.
• Payment options: Buckle accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers.

Customer Feedback and Reputation

Buckle consistently receives positive feedback from its customers. The store boasts 88 reviews on Google My Business, with an average opinion of 4.4/5. These reviews consistently highlight the helpfulness and friendliness of the staff, particularly mentioning exceptional customer service representatives like Ava, who goes above and beyond to assist customers in finding the perfect items. Customers appreciate the store's extensive selection, competitive pricing, and overall positive shopping atmosphere. The large store size is often commented on favorably, allowing ample space for browsing and trying on clothes, as well as the wide variety of choices available.

The emphasis on personalized assistance, as exemplified by the positive anecdote about Ava, speaks volumes about Buckle’s commitment to customer satisfaction. Shoppers frequently commend the staff's patience and willingness to help, even when customers are unsure of what they're looking for. The store's dedication to providing a pleasant and productive shopping experience is a key factor in its strong reputation.

👍 Reviews of Buckle

Yuliya K.

5/5

I came in and was immediately greeted by Ava. She took charge, asked me what I was looking for, and in an hour and 20 pairs of jeans later, we found the pair. The store is vast and has a lot of options. Without Ava's help, I probably would have been there for an eternity. Ava's customer service skills are immaculate, and she never got discouraged as I turned away pairs of jeans that just didn't hit the mark for me. Thank you Ava. You're awesome!

Rachel H.

2/5

Most of the time I have a great experience shopping at the Buckle, however, this time it was incredibly awkward. The gal that greeted me about a minute after I entered the store was pushy and very rude. I was exchanging a pair of jeans I had ordered online and was looking for another pair. I wanted to look on my own but she was there every time I turned around telling me what size she thought I should be wearing and making jokes when I told her different. I have bought several pair of jeans from the Buckle and know my size. My husband was getting uncomfortable as well as he could see how relentless she was being. I don't mind helpful associates and have always had a pleasant experience in the past at other locations, but this gal did not let me decide for myself. I finally agreed on a pair of jeans I didn't even want just so she would leave me alone. My husband asked me if I wanted them and I said "no" and laid them on the table near the register and purchased two shirts instead. Horrible experience. Will not be shopping at this particular store with associates that behave in this manner. Commission or not, allowing customers to look for clothing on their own unless specifically asking for help when they need it, is polite.

Cody G.

5/5

Love going here but it is expensive. If have the money it's worth every penny.

Tracie J.

5/5

Go see Jess, she is awesome! My husband and I are from KC. She helped us find jeans we will definitely come back! 😊

Erin W.

5/5

I went in to the Columbia MO mall location with my boyfriend and he was looking for jeans and some new dude shoes. Hallie was fairly new to working there and she did a fantastic job helping us. We didn’t feel pressured to buy more than what we were looking for and she went above and beyond to find the particular type of jeans he was looking for.

Dan S.

5/5

Lady who served me was amazing - arrived a weary, hot and bothered traveller seeking xxxl clothing to battle the intense heat outside. Really took the time to find options for me, arriving at 2 shirts that were perfect for sun. Really impressive customer service. Will be back when I’m next in town

Shelby S.

5/5

I always have a hard time finding jeans that fit the way I like, and recently I bought 4 pairs from Buckle (Thank you Christmas gift cards!) and at the store they seemed to fit fine so I bought them and took them home. Once getting home and trying them on again with some shirts I bought, they were already starting to fit looser and I knew that it would only get worse, so I went back the next week to exchange them for smaller sizes. The people working on Tuesday, February 27th around 5pm were so helpful! They gave me lots of options and helped me find jeans that fit perfectly and didn't push really expensive brands at me.

Peggy S.

5/5

Jess was amazing made me feel welcomed and helped me with pants and shorts did a really good job everyone else that works there seems to be only there for a paycheck but Jess was there for the customer! Thank you so much I haven’t wore pants in years cause I never could find the right ones!