Bolt Insurance Services - Sacramento, California

Chidera O.

Called multiple times in 1 week to reach a specific employee. Was told multiple times the agent would have employee call me back. Never happened. Finally get a hold of employee who reassures he will call me after the weekend at a certain time and date. Employee never calls. When I finally reach office, agents tell me hes left on vacation and has another employee handle the case. The new employee states information completely didferent from what I was told and are of no help. I wasted a week of my time to receive no service.

Sarah M.

Overall this is a good business setup. There is a fee to pay in cash or by card, even if you are in person which is why I give 3 stars instead of 5. I have tried paying on the website and using the app but it tells me my insurance policy doesn't exist. They give a 14 day grace period for late payments which comes in handy during this pandemic! Thank you Bolt!

danko G.

I have been using Bolt insurance for over 2 years now and its an amazing insurance. What it really attracted me to bolt insurance was the fact that I needed to have a SR 22 at that time, every quote I had from any other insurance companies was over $190... I was desperado cause I couldn't afford that much. I decide to give them a call to get an estimate, bolt insurance quoted me $85. Yeah!.. More than a $100 dlls less for the exact same coverage was quoted form the other insurance companies . Now i would never go anywhere else, also love that I can go into the local branch and get everything I need from a real person and I don't have to do it over the phone if I do not want to. The service is always amazing . I would recommend this to anyone!…

Christopher M. (. C.

Lazy rep didn't care to do the follow-up work necessary to resolve an issue and cost me two weeks in resolution time.

...I don't see any other way to reply to your comment, so I'll do it here:

What you imagine is irrelevant, and certainly doesn't damage my credibility. If you didn't want to damage your credibility further, you should have reached out and asked questions instead of making assumptions. You also might want to learn accurate grammar.

I'm not in your database because I never purchased a service from you, and now I never will.

It's not the wrong business. I'm literally around the corner. I found your location based on location in the first place. This is not a response from me trying to find the business on Google after I had a problem.

I went to bolt insurance several times for DMV proxy service, got wrong information, and had to go through my current insurance company to find out what was going on. On top of that, I still had to go to DMV itself to sort out the issue.

I saw the notice on her screen. It said to call, which she didn't care to do. If she had, it all would have been figured out in minutes. Instead, my insurance company and I had to do the work ourselves.

The woman was lazy and didn't care. Pure and simple.

I'm a fortune-level entrepreneur and coach, and one of my specialties is Management training. If you need training on how to pick better staff, I'd be happy to help.

Max N. C.

Fast, Easy and Professional!
Best Quote I've I Found After Calling Numerous Places and The Friendliest. I Don't Know The Girls Name That Answered The Phone (she did say her name when she answered lol) When I Called But She Was Super Nice and Helpful. I will Be Recommending BOLT To All My Friends and Family! I Set Up Automatic Payments Because It Saved Me Even More Money and I Don't Have To Worry About Making A Payment On Time, You Should Consider That Too. They Definitely Earned The 5 Stars In My Book!! Thank You BOLT Team!!
Sincerely, Happy Customer.

Millard

The pricing is not better than geico..and the service covers less that geico with more premiums... so geico was much easier and with less money and more coverage... and geico has an app wich u can do anything with..byt bolt does not...
The only thing i think gets 5 star...is the ladies who work there...

Thomas H.

The Bolt insurance company has excellent customer service, great rates, and beautiful staff! I prefer their business over Cost U Less or Freeway any day!

Carolina C.

Terrible customer service. In my entire life haven't deal with someone who hates answering the phone and don't know how to even ask politely to put you on hold.