Bank of America (with Drive-thru ATM) - Phoenix, Arizona

Bank of America, located at Address: 7723 W Thomas Rd, Phoenix, AZ 85033, is a well-known bank that offers a variety of financial services. This establishment is not just a bank, but also provides financial consulting and financial planning services, making it a one-stop-shop for all your financial needs. With the user-friendly website, Website: locators.bankofamerica.com, accessing and managing your finances has never been easier.

One of the key features of this Bank of America is the drive-thru ATM. This service allows you to carry out financial transactions without having to leave your car, providing a convenient and time-saving option for their customers. Additionally, this location is wheelchair accessible, with an entrance and parking lot specifically designed for individuals with mobility challenges, making it an inclusive and accessible option for all.

This Bank of America location has been reviewed 118 times on Google My Business, with an average opinion rating of 2.1/5. While some customers have shared positive experiences, others have highlighted areas for improvement. It's always recommended to read a variety of reviews before making a decision, so you can get a well-rounded understanding of what to expect.

Reviews of Bank of America (with Drive-thru ATM)

Martha Martinez

1/5

Worse branch ever. Long wait lines. Unresponsive staff. No sense of urgency or care for clients. More staff walking around than helping clients. This is when line has over 12 people waiting (no exaggeration). Waited an hour in line so teller could tell me that I could wait in the lobby for someone else to help me. Will never return to this branch.

Roger Ruybal

1/5

I just opened a bank account yesterday and today I needed a paper fax. They said no don’t fax papers. The lady that helped me was so rude. Customer service just bad. I hope I don’t regret opening account with Bank of America.

Julia Garza

5/5

Cynthia, did a fantastic job she made it easy to open up an account. She and other staff are great. Glad I open an account with them. It’s not the bank but the employees that made that branch a great experience.

Jezze

3/5

Usually there is a huge line on weekends and weekdays, but if you show up in the afternoon before 3pm, there is literally no line. This place has at least 3 cashier working so the line moves a bit faster. Parking is an issue sometimes, where you might end up parking across the street in the Malls parking lot. Looks like all of the employees are Bilingual incase you need to talk to someone in Spanish. There is only one ATM outside.

Nick M

5/5

Good customer services always happy to help their customers and they answer any question with out pride or being arrogant more than 2 teller. I wish I can give you more than 5

Nikki Lopez

5/5

Went to 2 other bank of americas before actually getting in person help. Super patient and very kind. Willing to address my urgent matter while the others turned me away.

rhonda woods

5/5

The Manager Jacqueline (I believe that’s her name) is AWESOME. Bank of America in general was causing me and my fiancé so much trouble and I was on the verge of snapping but she fought for me and helped me get my money freed from an account Bank of America decided to close after giving me false information. Bank of America itself has gotten on my last nerve, but this manger is literally the best!!! I appreciate you!

Paul Espinoza

5/5

Great branch, great customer service, super fast and knowledgeable will return again.