America First Credit Union - Tempe, Arizona

America First Credit Union, located at Address: 1511 N Project Dr, Tempe, AZ 85288, is a well-known financial institution that offers a variety of services to its members. With a rich history and a commitment to providing excellent service, America First Credit Union has become a trusted name in banking.

One of the primary specialties of America First Credit Union is offering a wide range of banking services. From checking and savings accounts to loans and credit cards, this institution has something for everyone. Additionally, America First Credit Union operates numerous ATMs, making it easy for members to access their funds whenever they need to.

The location of America First Credit Union in Tempe, Arizona, is another significant advantage. The credit union is situated in a convenient spot that is easily accessible by car, with a drive-through lane for added convenience. The facility is also wheelchair accessible, with designated parking spots, restrooms, and seating for individuals with mobility challenges.

America First Credit Union has received 106 reviews on Google My Business, with an average rating of 2.8/5. While some customers have expressed satisfaction with the institution's services, others have noted areas for improvement. However, it's essential to remember that individual experiences and expectations can vary.

When searching for a reliable and trustworthy financial institution, America First Credit Union is an excellent choice. With a wide range of services, convenient location, and accessibility features, this credit union stands out from the competition. For those considering joining America First Credit Union, it's recommended to visit their website: americafirst.com to learn more about their offerings and decide if it's the right fit. By exploring the website, potential members can gain a better understanding of the credit union's values, services, and commitment to its customers. Don't hesitate to reach out to America First Credit Union today to start your journey towards financial success.

Reviews of America First Credit Union

ryan wells

5/5

This is one of the few ATM locations I have found that dispenses any denomination. Also in the credit union network so no fee if you are part of that.

Chloe Christensen

2/5

Getting so much worse, I might go back to Wells Fargo. Been with this CU for years and the customer service has tanked severely since the pandemic. The app is a hot mess, too. Once my auto loan is paid, I will go elsewhere. This ain’t the credit union you want to do business with.

Rigo Martinez

1/5

American first credit union is the worst bank for any kind of loans.they scam you into paying lot more interest.3 years with loan never late and not much has go down to my loan
Had to make a move to a different credit union
Much happier you see the difference within a few months.

Steven Mummert

2/5

In my younger days, I once had to go through an arduous process to obtain my top secret government clearance. It was easier than dealing with this Credit Union, for what one might assume would be a simple process, like transferring funds from another bank. Constant lock outs, security questions which I never set up and would have no idea how to answer, and mystery assigned PIN's which were never actually assigned and provided to me. Their solution is simply visit a branch, so if you happen to be near one then maybe their service would be better. However residing 150 miles from the nearest branch and living in a time where online banking is made so easy through other institutions, it's baffling as to how they could complicate this process so badly.
The customer service people are as helpful and friendly as they can be, so certainly no ill will towards the people working there daily, just ill will towards the process or lack there of

Eric Bell

1/5

Worst financial institution I've ever dealt with. I'm sincerely not exaggerating when I say they make every single step as difficult as possible for the customer. Things like setting up auto-pay, paying off a loan early, turning off auto-pay, even verifying it's you on the phone, are an excruciating process with AFCU. I will never do business with them again and I will plead anyone who is considering them to run as fast as they can the opposite direction.

Steven Kombucha

1/5

DO NOT GET AN AUTO LOAN WITH THIS PLACE!!!!! I have found out the hard way that this place DOES NOT DO THEIR JOBS CORRECTLY!!! I switched my car insurance, as we all have the right to do, and these a$$holes try to impose their insurance policy on me because they said I didn't have insurance coverage for certain days, never mind the fact that THEY DIDNT UPDATE THEIR OWN SYSTEM, let's just impose some high price insurance on an unsuspecting customer!!!! THIS WILL BE MY 1ST, LAST & ONLY LOAN I EVER GET WITH THIS "financial institution."
What's really funny is I know I am not alone since the 1st 10 reviews I saw had almost the same things to say about this place!

eric brown

1/5

I've spent every weekend for the past 2 months trying to figure out how the bank screwed up my loan so bad. It's been almost 4 months since I bought my truck and they're still trying to figure it out. I was told by their loan consultants that they don't know how arizonas title process works and they're trying to figure out all the kinks. You should not be issuing loans if you dont know how legal process works. Meanwhile I'm paying money on a vehicle I can't drive. I've never had such a bad experience at a credit union/bank.

C Daly

1/5

Beware of this financial institution! I had an auto loan through America First Credit Union, for which I set up automatic payments, to be paid from my account in another institution. Almost a month after my auto loan was paid off, America First transferred another payment for the auto loan that was already paid off. I contacted America First and was told that the transferred payment will be deposited into my AFCU savings account, since the auto loan was paid off. I will then have to transfer that payment back to my account at the other institution. This process will take up to 10 business days, so I will not have use of those funds for all of that time. It seems utterly ridiculous that a financial institution would continue to take ACH payments for a paid off loan, because I didn't know I would have to contact them to stop their automatic payments. I will never do business with America First Credit Union again, and I would not advise anyone else to do so either.