Action Auto Insurance Agency Inc. - New London, Connecticut

Introduction to Action Auto Insurance Agency Inc.

For individuals and families seeking reliable and comprehensive auto insurance solutions, Action Auto Insurance Agency Inc. stands as a dedicated and established provider. Located at 248 S Frontage Rd, New London, CT 06320, United States, the agency prides itself on delivering personalized service and competitive rates. With a strong commitment to customer satisfaction, Action Auto Insurance Agency Inc. has garnered a solid reputation within the community. They offer a broad range of insurance products and services designed to meet diverse needs, extending beyond just standard auto insurance to include motorcycle coverage.

Company Overview and Specialties

Action Auto Insurance Agency Inc. operates as a full-service insurance agency, specializing in both auto insurance and motorcycle insurance. Their expertise allows them to provide tailored advice and solutions, ensuring clients secure the appropriate level of protection. The agency’s core mission is to simplify the often-complex process of obtaining insurance, guiding clients through every step with transparency and professionalism. They understand that choosing the right insurance policy can be a significant decision, and they are dedicated to assisting individuals in making informed choices. Furthermore, they regularly update their knowledge of industry changes and regulations to maintain their clients' best interests.

Location and Accessibility

The agency’s physical location at 248 S Frontage Rd, New London, CT 06320, provides convenient access for local residents and businesses. It’s strategically situated to serve the surrounding area effectively. Action Auto Insurance Agency Inc. recognizes the importance of accessibility for all clients. The facility boasts a range of features designed to accommodate individuals with disabilities, including:

• On-site services: Clients can conduct business directly at the office.
• Online appointments: Scheduling appointments is easily managed through their website.
• Wheelchair-accessible car park: A designated parking area is available for wheelchair users.
• Wheelchair-accessible entrance: The main entrance is fully accessible.
• Wheelchair-accessible seating: Comfortable seating options are available for individuals using wheelchairs.
• Wheelchair-accessible toilet: A fully accessible restroom is provided.

This commitment to inclusivity demonstrates Action Auto Insurance Agency Inc.’s dedication to serving the entire community.

Payment Options and Customer Service

Convenience is a priority for Action Auto Insurance Agency Inc. They accept a variety of credit cards, making the payment process straightforward and secure. However, they also understand that each client's situation is unique and strive to offer flexible payment arrangements where possible. Beyond the logistical aspects, the agency places a significant emphasis on building strong customer relationships. Their team is known for its responsiveness, helpfulness, and genuine concern for clients’ well-being. They take the time to understand individual circumstances and recommend policies that align with specific needs and budgets. A key differentiator is their commitment to ongoing support, assisting clients with claims processing and policy adjustments as required. They firmly believe that excellent customer service is paramount to long-term success.

Client Feedback and Reputation

Action Auto Insurance Agency Inc. has garnered a positive reputation within New London and the surrounding areas, as evidenced by its impressive Google My Business reviews. Currently, the agency has 35 reviews with an average rating of 4.6 out of 5 stars. These reviews consistently highlight the agency's professionalism, knowledge, and dedication to client satisfaction. Common themes emerging from the feedback include:

• Friendly and knowledgeable staff: Clients frequently commend the staff for their helpfulness and expertise.
• Competitive rates: Many reviewers appreciate the agency’s ability to secure affordable insurance coverage.
• Efficient claims process: Positive feedback is received regarding the smooth and timely handling of claims.
• Personalized service: Clients value the agency’s willingness to tailor policies to their specific needs.

The agency actively monitors and responds to client feedback, demonstrating a commitment to continuous improvement. The average rating of 4.6/5 reflects the overall positive experience reported by a significant number of clients. Potential clients are encouraged to explore the full range of reviews on the Action Auto Insurance Inc. website to gain further insights into the agency’s strengths.

Website and Contact Information

For more detailed information about Action Auto Insurance Agency Inc., its services, and available policies, please visit their website at actionautoins.com. You can also contact the agency directly by phone at 8604447224. The agency’s address is 248 S Frontage Rd, New London, CT 06320. They are committed to providing convenient and accessible communication channels for all clients.

In conclusion, Action Auto Insurance Agency Inc. presents a trustworthy and customer-centric option for individuals and families seeking auto insurance and motorcycle insurance in the New London area. Their dedication to accessibility, combined with their positive client feedback and comprehensive service offerings, positions them as a valuable partner in protecting your assets.