AAA Folsom Branch - Folsom, California

The AAA Folsom Branch is a well-known insurance agency located at Address: 2796 E Bidwell St, Folsom, CA 95630, United States. This agency offers a wide range of services, including auto, home, life, motorcycle, and renter's insurance, making it a one-stop-shop for all your insurance needs. Insurance agency, Auto insurance agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, and Renter's insurance agency are some of the agency's specialties.

One of the standout features of the AAA Folsom Branch is the on-site services they provide. These services make it easy and convenient for customers to handle their insurance needs without having to go to multiple locations. Additionally, the agency has a wheelchair-accessible car park and entrance, making it accessible to everyone.

According to Google My Business, the AAA Folsom Branch has received 323 reviews with an impressive average opinion of 4.6/5. This is a testament to the agency's commitment to providing excellent customer service and meeting the needs of its clients.

If you're looking for an insurance agency that offers a wide range of services, has on-site services, and is committed to providing excellent customer service, then the AAA Folsom Branch is the perfect choice for you. Don't hesitate to contact them through their website at mwg.aaa.com to learn more about how they can help you with your insurance needs.

Reviews of AAA Folsom Branch

Kathy Hargis

5/5

I needed a temporary disabled parking permit and AAA provided that for me. Many folks aren't aware that AAA offers many DMV services but they do... and the service is faster and more convenient than going to the DMV. Highly recommend.

Traci Levasseur

5/5

I can’t say enough about this place. It’s been a while since I was at a AAA office and wow! It was great. It has a really nice fresh vibe. There’s a very helpful person at the door to help, but with absolutely no pressure to join. I was able to get my international driver’s license as planned. And, even though I hadn’t intended to, I renewed my membership. It was great to see that AAA will bring me charge for our electric vehicle if I need it. Everything was easy and the people were really nice. I’ll definitely be using their DMV services next time I need to see the DMV.

Greg Petersen

5/5

Got my DMV registration handled without any hassle. Was welcomed in right away and didn't have to wait very long. Very easy process and so much more convient than the DMV.

Mary Heckman

2/5

Still having problems with insurance and registration on 2024 vehicle purchase in July. Turns out Folsom Nissan dealership gave me wrong VIN when I called to switch insurance. Seems insurance should require ownership paperwork to insure a car. I'm so frustrated trying to figure out why DMV is suspending my registration and now realize I've insured a vehicle for 3 months that I don't even own. In person customer service at AAA would have prevented this whole negative experience. Customer service over the phone doesn't offer any insurance expertise at all.

Michael P

2/5

The lady who helped me was very rude, and impatient. She immediately soured to us, talking in a very strict tone, making rude remarks on how we were filling out forms, and generally being short. However AAA is a great company regardless so I gave it 2 stars and recommend to go to the AAA on 3979 Missouri Flat Rd Ste 120 in Placerville, or 6109 Sunrise Blvd, in Citrus Heights, they will treat you much better.

Frank Johnston

1/5

The service to pick up a DMV placard was inaccurate, rude and uncaring. On top of that after I was told I would have to start everything over again, I went to Folsom DMV. Without an appointment, staff there bent over backwards to help me. When I joined CSAA in 1973, I couldn’t have imagined how much the roles of these two agencies could change.

Anthony Silveira

5/5

Great staff! Very friendly and helpful! The branch was a little busy but they got to the customers quickly.

Dave

4/5

AAA tends to provide great customer service, and typically this office is no exception. Every now and then, a team member is not on their A-game. This was my experience today with the young woman acting as the front desk receptionist this afternoon. Luckily, the next team member to help was terrific as usual!