AAA Findlay Automobile Club - Findlay, Ohio

AAA Findlay Automobile Club

Located at 1550 Tiffin Ave, Findlay, OH 45840, AAA Findlay Automobile Club is a renowned travel agency that has been serving the community for many years. The club offers a wide range of services and benefits to its members, including travel planning, emergency roadside assistance, and exclusive discounts on hotels, car rentals, and cruises.

Specialties: Travel agency

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Opinions: This company has 84 reviews on Google My Business. With an average opinion of 4.4/5, AAA Findlay Automobile Club is highly regarded by its customers for its excellent service and dedication to customer satisfaction.

In addition to its travel services, AAA Findlay Automobile Club also offers a variety of membership benefits, such as maps and directions, trip planning tools, and exclusive discounts on automotive services. The club's knowledgeable staff is always ready to assist members with any travel-related questions or concerns.

With its convenient location, wheelchair accessible entrance, and parking lot, AAA Findlay Automobile Club makes it easy for travelers of all abilities to access its services. Whether you're planning a weekend getaway or a cross-country road trip, the club has the tools and resources to help you make the most of your journey.

For more information, visit aaa.com or call 94224961.

👍 Reviews of AAA Findlay Automobile Club

Ryan L.

1/5

Trying to review whichever location services Fostoria…as far as I know is this one. Recently got a plus membership which covers tows up to 100 miles. My daughter broke down in Fostoria at the hospital with my car. I live 75 miles away and could not get to the vehicle to get it back to me. Called to make a claim and was told I couldn’t get service unless I was with the vehicle. Ok. I wait two days for the weekend so I can make the trip. I speak to a serving rep at this club who tells me the trick is on its way. The tire truck sites up and tells me I will have to pony up 400 cash to get the vehicle towed. I explain that I have plus and he explains that when I upgraded I had to wait 7 days to get those services. My biggest issue here is that I spoke to two separate reps neither of which explained that to me. Had I known this I would have made the appropriate arrangements. I spoke to a rep after all this to explain that this didn’t feel right at all. He completely agreed and even said that he felt that his call center was at fault. He told me a manager named Kayla was supposed to try and work something out with the garage and would call me back and should be able to get the cost down to 265…still not exactly acceptable but it would have been something. I never got a call back. I don’t feel like I was properly informed of this 7 day policy despite speaking to two separate reps that should have been able to see that I was in this window. I’m out $400 that I don’t feel I should have had to pay. I feel like I was brushed off, misled, and forgotten about. Overall, poor customer service experience and policy that results in upset customers. Despite being absolutely irate over the situation I remained calm and didn’t cuss or behave rudely when I called to express my disappointment. Perhaps that was a mistake, I just didn’t feel like ruining someone’s day that wasn’t responsible.

Fred S. I.

5/5

I.m so glad I have AAA membersgip to get road side help for my older cars. My 1995 Honda Odyessy just had the starter replaced less than a month ago. I do most of the work myself starters are not to hard. Anyway called AAA for a tow and in 15 mins after calling D&D Tottal Repair - Towing called and showed up at Post Office to tow me. But Tow Driver Dave said let's see if we can get it started and he grabbed a piece of pipe and started tapping on my starter while I tried to start it and it started. He didn.t have to tow me...I got to drive home and replace the starter with a new one from Advanced Auto where I got this one. Thank You AAA.

Mary H.

5/5

I am not sure if this is where I leave a review for the roadside service, but I still wanted all to know I had an awesome experience!! The little white AAA truck came to my home and got my car started! Seth also did numerous things that I am sure are beyond the call of his job!!! I hope I always get Seth when I call or someone like him!! You are the best Seth and I thank you from the bottom of my heart!!!

Doug H.

5/5

These guys are top notch! Pat is amazing, she will go above and beyond for you. I wish all businesses were run like she runs it. I have been a member all my adult life and this service is well worth it when you need it the most. Thank you again for all you do!

Teresa N.

4/5

Agents are wonderful. Emergency roadside is terrific peace of mind. Travel section have wonderful staff but not sure if they do much more than u can do on your own at least as far as looking for discounts

Sara M. B.

2/5

The office was clean and organized but just about everyone working there was very cold and not at all inviting. I've had AAA since 2004 and in other stores have had very friendly service. I will probably seek a different location for planning our honeymoon. They seemed put out by our being there.

Dennis C.

4/5

AAA is always helpful for planning my trips. They have some new member number. New cards are given when visiting the office. Don't know why they didn't do a mass mailing with new cards.
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Ann ?. J.

5/5

Thank you, thank you, thank you!!! Dark out and I needed to get back to Indiana...tire warning came on. In Indiana they only charge for air... thank you for the free pump at your facility! I didn't even need to prove I was a member!!!! Indiana needs to take lessons!!