AAA Dayton South - Washington Township, Ohio

Address: 14 W Whipp Rd B, Washington Township, OH 45459.
Phone: 9374357447.
Website: cluballiance.aaa.com
Specialties: Insurance agency, Auto insurance agency, Consultant, Home insurance agency, Travel agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 177 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of AAA Dayton South

AAA Dayton South 14 W Whipp Rd B, Washington Township, OH 45459

⏰ Open Hours of AAA Dayton South

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–2 PM
  • Sunday: Closed

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AAA Dayton South: A Comprehensive Insurance and Consultancy Solution

Overview: Located at 14 W Whipp Rd B, Washington Township, OH 45459, AAA Dayton South stands out as a versatile insurance agency and consultancy service provider. Offering a wide array of services including auto insurance, home insurance, travel agency, and consultancy, this agency ensures its clients are well-covered in various aspects of life. With a highly accessible location and a strong commitment to customer service, AAA Dayton South has built a reputation for excellence, as evidenced by its 177 reviews on Google My Business, garnering an average rating of 4.4/5.

Location and Contact Information: Situated conveniently at 937-435-7447, clients can easily reach out for assistance. The address is 14 W Whipp Rd B, Washington Township, OH 45459, making it straightforward for those in the Dayton area to visit or contact the agency.

Services Offered: AAA Dayton South prides itself on its comprehensive services catering to diverse needs:

  • Insurance Agency: Providing auto, home, and travel insurance to safeguard clients' possessions and journeys.
  • Auto Insurance Agency: Specializing in auto insurance policies to protect vehicles and their owners.
  • Consultant: Offering expert advice and consultancy services to help clients make informed decisions.
  • Home Insurance Agency: Ensuring that homes are covered against various risks with tailored insurance plans.
  • Travel Agency: Assisting with travel arrangements and insurance for peace of mind while exploring new destinations.

Their services extend to onsite services, ensuring that clients receive support without leaving the premises.

Facilities and Accessibility: Clients with mobility needs can rest assured as AAA Dayton South features a wheelchair accessible entrance and parking lot, adhering to inclusivity standards. This ensures that everyone can access their services comfortably.

Customer Service Highlights: The testimonials reflect the exceptional customer experience clients can expect:

"Excellent service, came in looking for information on how to submit a reimbursement request due to a situation involving roadside assistance and towing. Dylan at the front desk helped me out and gave great advice for my situation. He told me how to go about submitting the form as well as who to contact, and it was a very smooth process. Would recommend."

"Great place to do business. Great customer service. Just a wonderful company to do business with."

These comments underscore the agency's dedication to providing not just insurance but also unparalleled support and guidance.

Recommendations for Potential Clients:

  • For those seeking comprehensive insurance solutions, AAA Dayton South is an ideal choice, offering a broad spectrum of services under one roof.
  • Clients should take advantage of their onsite services for a hassle-free experience, especially if they prefer not to travel to a different location.
  • The agency's commitment to accessibility makes it a welcoming choice for everyone, ensuring that no one is left behind due to physical limitations.
  • Given the high customer satisfaction ratings, prospective clients can feel confident in the quality of service they will receive.
  • For specific inquiries, such as how to submit a reimbursement request, it's beneficial to contact the front desk directly, as exemplified by Dylan's helpful assistance.

This agency not only provides insurance but also acts as a one-stop-shop for all your insurance-related needs and more.

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👍 Reviews of AAA Dayton South

AAA Dayton South - Washington Township, Ohio
Tribe 2.
5/5

Excellent service, came in looking for information on how to submit a reimbursement request due to a situation involving roadside assistance and towing.

Dylan at the front desk helped me out and gave great advice for my situation. He told me how to go about submitting the form as well as who to contact, and it was a very smooth process. Would recommend.

AAA Dayton South - Washington Township, Ohio
Heather E.
5/5

Great place to do business. Great customer service. Just a wonderful company to do business with

AAA Dayton South - Washington Township, Ohio
m C.
5/5

Excellent service especially roadside assistance 👍. Contacted agency and AAA flatbed tow truck was dispatched with 20 minutes of my call. Professional, courtesy service and constant contact via text and/or phone call to update progress to the automotive shop. Thank you for the assistance.

AAA Dayton South - Washington Township, Ohio
Jeff M.
1/5

Great service specially if you travel and have kids. I have 2 separate account and the top teir ones. For me and wife and the kids that I pay for and have had for years.
But don't expect any mercy if they sent out some back yard tow company and they damage your car and don't want to pay for it because of some fine print non concern items. Bottom line is they contacted this company not me. This your company damaged my car after the motor blew up but damaged it getting the locked keys out of my car that they locked in it and left without saying anything and had to come back same hour of drop off. I own the car pay me for my damages and let me fix my car myself..... do better AAA.
But I will probably not be renewing after this term... very sad

AAA Dayton South - Washington Township, Ohio
Jason L.
1/5

Long time customer. Just called and canceled my membership.
4-10-24: My wife's car won't start. Dead battery. I jump the car and she makes if home.
4-11-24: Car won't start at our house. I am at work, but I have AAA come to replace the battery. I pay $267/year for the premier membership WITH BATTERY REPLACEMENT. It says it on my account and in the fine print. Driver calls 2 supervisors and they refuse to replace battery. Says it needs "charged" and not replaced. (Battery is 5 years old).
4-12-24: Wife gets stuck at work AGAIN because car won't start. I buy a new battery from Costco and install. (AAA wants $210 for battery, Costco had it for $135).

No issues with the car ever since. Starts, drives perfectly. Gee, could it be the battery was bad and needed replaced?

I immediately play phone tag with AAA customer service and eventually file a reimbursement claim for the battery replacement. 5-14-2024, they deny my claim saying the battery needed "charged".

I have had AAA for roughly 24 years, either through my parents or my own plan. I just canceled. I cannot believe this company is willing to do this to a loyal member and make then jump through all these hoops when IT IS INCLUDED IN MY MEMBERSHIP.

(Additional info, they initially refused multiple times to replace my battery because "they don't do that any more". When I showed them my policy where it explicitly states I get 1 free battery a year, they admitted the mistake and that it IS included in my plan, but still refused battery replacement.)

AAA Dayton South - Washington Township, Ohio
Matt
5/5

Ed was very nice and extremely helpful in the process of switching insurance companies. Thanks Ed!

AAA Dayton South - Washington Township, Ohio
Janice T.
1/5

Totally rude refused to assist me even told me they had nothing to do with my issue nor with membership

AAA Dayton South - Washington Township, Ohio
Joe M.
1/5

I booked an appointment at 8:30pm and I was told 10:59pm would be the latest I would be contacted. I was never contacted and now I have to book $70 worth of Ubers to make it to work tomorrow. All of this for a simple jump start. Thanks!

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