IMS Property Management - Eureka, California

Mike Da Hype

Very Rude and unprofessional business practices with extremely high expectations. If you do not have a perfect credit score or meet all the excessive requirements, then consider yourself
"Not qualified" for any of their listings. They also had very poor customer service etiquette, almost like you're wasting their time. This company needs to be more professional with how they deal with potential renters and how they communicate verbally with people. Especially with people in such a small community.

Cj Johnson

Good luck ever getting a response to your application unless you offer several months up front or you make 4x+ the rent. Open income discrimination, they don't care if your rent is guaranteed, they just want people who make more than their employees to rent from them.

I just Googled "real estate income discrimination" and your company 100% fit the bill. You might want to contemplate that before the DRE and CRD decide to come around and start enforcing it at the cost of your license.

Cheyenne

Applied with them over a month ago. They called asking for more documentation which I provided and after that nothing. I would have appreciated a follow up even if our application wasn’t approved. Very disappointing.

Cy Cy.

?
Not a professional property Management company.
They get your SSN and application but they don't show the property to you.
They don't respond to the phone calls and Emails politely. They are rude.
Customer Service has no meaning to them.
Do Not Trust them at all.
They don't follow the California laws, rules and regulations.
Racist and discrimination attitude is going on in this company very badly obviously.
1 ⭐ is the only option otherwise they deserve 0 or - minus rates...
?

Rj Rueber

Now look, I ain’t a huge fan of the way renting houses and landlords work in this country. But I did find IMS to be perhaps the best. No application fees, which is a plus. Catrina is also a regular local person, and not some overbearing corporate landlord. You can work with her and communicate easily. She’s super accommodating with pets, If you got em’. Property managers get a bad rap, and renting is a difficult and expensive thing, but It seems to me that Catrina understands this and tries to make it as people friendly as possible. Would totally rent from them again.

Lindsay R.

Most unprofessional experience in my life regarding housing. Catrina Bindel could not definitively answer any of my questions, got flustered, then hung up on me. I have never felt so bad about myself for being diligent about the application process.

Also, don't expect them to contact you at all if you weren't selected for a rental bc there are "over 100" applicants and it's impossible for them to manage.

Mateo Maldonado

Without question, IMS Bindel has been the best Property Management company I have worked with. They were quick to respond and treat issues that occurred during my lease, and were exceptionally easy to reach. Their application process is simple and I would highly recommend them if new to the area. I am truly sad to part ways with this group of people.

Anthony Violissi

Catrina has been exceptionally helpful throughout the entire rental process! My partner and I are moving from out of town and tried to go through Humboldt Property Management before going through IMS. Our expectations have been blown away. Catrina was not only very responsive and quick with answers, but gave us a virtual tour of the rental. I highly recommend IMS and Catrina.