PURE Property Management of California - Antioch, California

elizabeth washington

Don't rent from these people!! And I'm not just saying from this office in particular, I'm saying all of them. They don't answer the phone when you call, they let their voicemail machines do the talking and if you're expecting a response, that's a no go. They love giving out extra charges on their tenants. Like"Surprise you owe us this amount". These people are as crooked as they can get. So again heed my warning. Peace BTW they moved from the address mentioned above. It's 5065 Deer Valley road, Antioch.

Gabriel Okere

Seth was extraordinary in providing and assisting me with a house rental. I could not believe it was real , as other property management companies don't ever get back to you on time. Pure Property Management is indeed awesome!

H F

Avoid renting with this company, the employees are rude and incompetent, the properties are not maintained, they don't answer calls, they don't follow the law and be sure to keep proof of all communications. I was called liar and had to show them their own emails to show they approved of things they said they didn't.

To Wh

Honesty since the year 2000 when it was Select One. As an owner, the main person I communicate with is Cristina Lopez.
She is outstanding. She was a blessing to Select one, and is to Pure. She is very professional.

Don Mahr

Thank you for this opportunity. I have a problem with what is considered normal wear and tear. Why should the carpets have to be stretched after just 4 years? Were they dragging furniture across rooms to make the carpet bulge? That is not normal wear and tear. Also, I am being charged over $1900 to "touch up the paint". I thought a touch up would be $300 or $400, not $1900. What constitutes normal wear and tear?

Cheyenne W.

It was the most affordable we could find for a while and we stayed for 6.5 years. We loved Deborah who left the company as we moved, Bob who comes and sprays for bugs, and the maintenance man is also very nice as well as a man named Bob who did our pre-inspection. Everyone else we dealt with, I'd rather had not.

Moving out is the issue. Move out instructions were extensive & we kept being told certain things were mandatory & that a pre-inspection wasn't necessary but I knew better. During that inspection we were told half the things they were trying to push we didn't even have to worry about.

Then they tried to tell us we didn't drop the keys off & would be charged and after sending a picture of the evidence they still didn't say anything until we came to the office.

Upon moving out I cleaned what I was told and took videos. I was never sent an itemized list with charges for each item from Select 1, only an invoice from the cleaning company they hired. The cleaning company put general cleaning and $400. Then Select 1 had them change the invoice to "deep cleaning" and add a list of various items they supposedly had to deep clean to justify keeping $400. I sent multiple videos showing half of the things on the invoice already clean and the head of maintenance just stopped emailing me back. Just super unprofessional and wrong, the cleaning company was obviously lying about what they had to clean and doctored the invoice to reflect the charges and Select 1 is doing nothing about it allowing them to do so.

When you move in or out, take pictures and videos of EVERYTHING and document EVERYTHING. I honestly can't believe how unprofessional this move out process has been and still is being that I still haven't heard back regarding my video proof of clean items.

Bonnie Gaither

I appreciate that I get the rent sooner.
I understand that the price of things have gone up.
What I don’t appreciate is being swindled of my money.
Ever since Pure Properties took over, they take 10% of what I pay in repairs and take $27/month because the renter paid his rent on time. This comes out of my money. It’s insane.
Really wish I could find another company to take over.

Gerardo Baron morfin

Select 1 Realty is more then just a company. They are truly good at what they do. I am a first time renter, i am really excited and happy with my decision i made. With select 1 my first rental home was easy and affordabel. They are extremly helpfull with any of my concerns or needs... Select 1 is a company i would always recomand for anyone looking to rent a home. They never give you a cold sholder instead they are always looking for ways to better your stay. If I have had any question I have ever had they were fast to respond. Untill i am ready to buy my own home SELECT 1 REALTY is were I need to be. Thanks select 1 realty you are truly effective, desirable, and a quality company.

Ps. Anyone looking to rent select 1 realty welcomes you to your next rental home.