Patelco Credit Union - Folsom, California

Address: 1300 E Bidwell St Suite 155, Folsom, CA 95630, United States.
Phone: 9168176140.
Website: patelco.org.
Specialties: Credit union, Bank, Car finance and loan company, Investment service, Loan agency, Mortgage lender.
Other points of interest: Wheelchair-accessible car park, Cash advance.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 3.1/5.

Location of Patelco Credit Union

9168176140

Patelco Credit Union, located at Address: 1300 E Bidwell St Suite 155, Folsom, CA 95630, United States, is a well-established financial institution that has been serving its members for many years. With a diverse range of financial services, Patelco Credit Union has made a name for itself as a one-stop-shop for all banking needs.

One of the primary services offered by Patelco Credit Union is credit union services. As a member-owned financial cooperative, Patelco Credit Union offers a variety of benefits to its members, including lower fees, higher interest rates on savings, and access to a range of financial products and services.

In addition to credit union services, Patelco Credit Union also offers bank services. This includes checking and savings accounts, debit and credit cards, and online and mobile banking. Patelco Credit Union's bank services are designed to be convenient and accessible, with a range of options to suit different needs and preferences.

For those looking to finance a car, Patelco Credit Union also offers car finance and loan company services. The credit union provides competitive rates and flexible terms on car loans, making it easier for members to purchase the vehicle they need.

Patelco Credit Union also offers investment service and loan agency services. Whether you're looking to invest in stocks, bonds, or mutual funds, or you need a personal loan or line of credit, Patelco Credit Union has a range of options to choose from.

For those looking to purchase a home, Patelco Credit Union offers mortgage lender services. The credit union provides a variety of mortgage options, including fixed-rate and adjustable-rate mortgages, as well as jumbo loans and government-backed loans.

Patelco Credit Union is also wheelchair-accessible and offers cash advance services. This makes it easier for members to access the funds they need, when they need them.

According to Google My Business, Patelco Credit Union has received 26 reviews, with an average rating of 3.1/5. This suggests that while some members have had positive experiences with the credit union, others have had mixed or negative experiences. However, it's important to note that every financial institution has its strengths and weaknesses, and it's up to individual members to determine whether Patelco Credit Union is the right fit for their needs.

Reviews of Patelco Credit Union

Patelco Credit Union - Folsom, California

Joshua Jenkins

5/5

I walked into Patelco with almost 0 exceptions. I was helped by Agustin Cruz. One of the nicest young men I ever have met. He was very sincere and jumped over hoops to get me what I wanted. He was very professional and helped me get the very best rate he could. Next time i ever need a loan, I am asking for Mr. Cruz specifically.

Blanca Fernandez

1/5

I have normally like patelco credit Union but recently they made a huge error at this Folsom branch. It’s costing me tons of hours of time and money to straighten out the problem because one of their people at their branch was not current on the correct information. I will be taking this all the way to the top with my complaints but it’s very important that you double check every single thing they tell you and every single thing they do because They really don’t care what it takes to correct the mistakes and how much it cost you. Beware

Denyse Marie

5/5

I've been well served for 13 years at Patelco with no monthly service charges and very good interest rates on money market savings accounts and CDs. I also got a financial planner to help with investment choices for no cost to me. I wouldn't recommend any other bank.

Alec A

5/5

Ive been happy with this branch. Overall id rate patelco as a 4. Its not as good as i remeber it being 10 years ago, but id take them over wells fargo or others any day.

Hayley Hagan

2/5

It makes me feel so dang old to say, "I remember when... blah", but I remember when this bank was so much better than others because it is smaller and the tellers had been there for years and knew the system and their jobs in and out. But now...
High employee turn-over, so there are no well-trained tellers and they often only have one station open with a new employee manning it while there are three or more other employees at their desks NOT helping customers.
Also, I don't get the buzzer, they aren't even that popular of a bank. None of the other, nationwide or well-known local, banks in this area(even in the same parking lot) have this hoop to jump through.

Mikey Fredrickson

5/5

I don't usually post Google reviews, but seeing a 2.7 rating is inaccurate, and I felt compelled to share my experiences with Patelco.

I am a long time member. I joined Patelco after leaving a "leading" big bank. I am old school, so I called to make an appointment (was told no appt was needed) then went into my local branch. Becoming a member was an extremely quick and painless experience. The associate who helped me was pleasant and helpful - and VERY knowledgeable. From start to finish was less than 30 minutes. incredibly quick.

Without going into too many details, I have never had a bad experience with Patelco. Their credit card interest rates are extremely competitive - and do not fluctuate like other bank cards do. I have had an auto loan and a loan for my toy hauler through them, both of which were quick and painless.

I truly feel bad for those folks who feel the need to bash an entity based on a single experience. On my recommendation, at least 5 different people have joined Patelco. I have no problem endorsing them, and more accurately I encourage people to leave Citi Fargo of America every chance I get.

M Dow

1/5

It takes over half an hour to reach them by phone and if you go in the branch you weight easily just as long. And you have to get buzzed in even though all the businesses around there are walk-ins.

Kay L

1/5

I'm not sure if this review will make a difference or not but as a customer at this bank I feel this needs to be said. For context my sister and I are both members of this bank (I am white, my sister is black) , we transferred from the Elk Grove branch which going in we never had an issue, this bank has been a very different experience. I'm going to condense this story but essentially what I'm trying to explain is that this branch is extremely unwelcoming and racist to non-white individuals. My sister came in to withdraw some money from HER account, which is a perfectly normal thing to do and is well within her rights as a member of any bank, when she went in she was heavily questioned and intimidated by the staff member helping her and when seeking help with the situation she was gaslit and made to feel like she was in the wrong for just trying to withdraw her own funds! Now to solidify that this was not just a coincidence I went in (again for context we are around the same age so this shouldn't have made a difference) I was greeted, not questioned and in and out in about five mins, with no issues. I feel this needed to be reported in some way and also to let people who might face the same issue here consider banking somewhere else. Shame on them.