Mayco Real Estate Services, LLC - Shreveport, Louisiana

Gretchen Pierce

Trying to charge my son $3000 for damages to a house that was burned before he rented it and they didn't tell him or my stepson about it. Top floor was painted over soot beams. The chimney was detached from the house and rats were everywhere. Roaches live under their houses. They don't care about fixing any issues. Pretty much made me get the building inspector to go to this house and show them that it wasn't fit for renting. Still going to court for this. They rent houses that shouldn't be rented and try to overcharge young adults in rent and fees. Please read your lease. They included gas in my son's rent, then took it away after he signed his lease. Said it was a mistake. Even though the rental agent initialed the paperwork. Please don't get charged more than you should and don't rent from them.

Kelsee Ott

This real estate company will take your application fee run your application to tell you that you need four thousand dollars (no bills included either) just to move into a 2 BR duplex with hardly any yard space and wet dirty diapers in the drive way. They are over charging for properties and saying that the application fee will be refundable, its not if you actually apply. I have viewed three of their properties due to pricing only. Just don't waste your time as I did.

Autumn Plauger

DO NOT MOVE TO 902 GLADSTONE BLVD

I want to begin by saying that I truly think the agents at Mayco are wonderful and as a property management company they do an amazing job. I am only on this google review forum to warn any other potential renters to NOT rent the home they manage at 902 Gladstone in Shreveport. If i could leave a 0 star review on the home itself some how, i would. I have lived here for the past year and have had more catastrophes that I can count, but I am going to attempt to sum up my experience below to warn any future tenants that may consider living in this rental NIGHTMARE.

1. INFESTATION- Starting out strong, the very first month I moved in i discovered my yard was infested in fleas from the stray cats that come and go. I have had to pay out of pocket each month for Orkin to come out and do pest control- which is very pricey ontop of the 1,100 (plus all utilities) i already pay to inhabit this place.

2. SEWAGE- my sewage had backed up into the bathtub and i was unable to bathe for over 3 days (see photos below)

3. POOR INSULATION- the home is so poorly insulated that it is unable to retain cool air/heat during the summer and winter months. With the air conditioning set to 70 in the summer, during the day time it will get up to 80+ degrees in the home until the sun goes down on the hotter days. At this point I am paying over 200$ a month in electric (it is July) to keep the house at a comfortable-but-still-too-warm temp because the AC is basically blowing straight outside. On the contrary, during the winter time it got as cold as 48degrees inside with the heat set and blowing. Additionally another annoyance is that you can hear literally every conversation a passer by has if they are speaking at a normal talking volume.

4. JANKY MAINTENANCE CONTRACTORS: this one is a doosey... Mayco will contact a technician to fulfill your service request for things like not having heat, a tree falling down into the road, burst water pipes, not having water at all, etc. and it will take them weeks to months (sometimes never, i have been trying to get a tree removed that fell since Feb and it is still there) to fulfill. Then when the order is fulfilled, it is done in a slum type fashion. I.e, the water pipe that runs to my shower under my house keeps popping out of the ground and water will drain everywhere because it is literally held together with a wire coat hanger.

5. OVERPAYING FOR AN UNSAFE NEIGHBORHOOD: i hear gunshots here more often than not and its not abnormal for your car to get broken into. I have had men knocking at my door at 11pm asking for money.

I could go on but by now I feel like ive gotten my point across. This house looks pretty on the inside but is not structurally sound what so ever. If youre looking to dump a bunch of money into a rental, then this is the house for you. I want to re-iterate that my issue does not lie with Mayco, but the house at 902 Gladstone Blvd Shreverport, LA. I am writing this so no one has to learn their lesson the hard way with this house like i did. I wouldnt wish the experience I've had the past year of living here on my worst enemy.

Jennifer Hardey

This company has the worst customer service and repair times I have ever experienced. Our dishwasher has been broken for over 6 months and has not been fixed. 2 weeks ago, a service man came out and ripped our dishwasher out of the counter and LEFT it there and it is still not fixed and our floor is torn up. They are horrible with communication and nobody knows what is going on. Will never rent from them ever again.

Update as of 12/7/2023- The repair men came out 3 different times with two dishwashers. They said the first one was broken. The second one they brought they messed up putting it in, then told my boyfriend and I they would be back first thing in the morning to fix- no show. We called and they stated their boss wanted to buy a brand new one (for the second time) So my boyfriend took it out and fixed it within an hour after he got off of work. Incompetence is expensive and I hope in future this doesn’t happen to anyone else.

Michael Greer

Over the years I have been an owner and a renter. Recently I was the renter of a house managed by Mayco. I now have a rule. Renting or owning, never use Mayco. @kevin has been running this scam where he farms out all of the maintenance requests to a “vendor” . @Kevin owns that vendor. The vendor does the cheapest shoddiest job possible. They then invoice Mayco for a completed repair. Who then passes it on to the home owner. The work done was probably a net negative to the property. From a renters perspective I have nothing positive to say. I would rather live in a tent than rent another home from Mayco.
EDIT: (to respond to owners response). I love that you response is to say in short “sorry, I’m bad at running a company”. I invited you on multiple occasions to come see for yourself. I begged for any manager to come see and you just ignored me. You are so shocked by what you saw after I moved out that you are not only keeping my deposit but charging me an extra $250. That house was filthy when I moved in (I signed the lease sight unseen because I was moving from CO during Covid). There was literally someone else’s picture hanging on the wall. And you have the gall to charge me to repaint the walls? You are terrible at this. I’ve never experienced such a bad landlord.

Whitney Thompson

This rental company is the biggest joke and SCAM I have ever experienced. Please save yourself and do not rent from these people. When I moved into my new rental property, it looked like it hadn’t even been cleaned at all from when the last tenant was there. There was several things in the house and in the yard that were broken. I only signed the lease on a verbal agreement that these things would be fixed before we moved in. They were indeed not fixed when we moved in and then it took several MONTHS for the maintence crew to fix the issues. Honestly, fixed is a strong word. They threw some stuff together but nothing was ever truly repaired. Anytime we would put in a maintence request it would take several months for anyone to come out. Total joke. The worst part is when we moved out, I cleaned the house spotless. It was in much better condition than when we moved in. They STILL deducted all of our security deposit and even charged us for some random things that were not our responsibility. PLEASE DO NOT RENT HERE.

Jim Banks

Kevin is well informed about investing in real estate, and he really looks out for my best interest. His knowledge of the Bossier City and Shreveport area is second to none.

Best service out there.

Krystal Davis

VERY UNPROFESSIONAL AGENT - I WILL NOT BE USING THIS COMPANY. I scheduled an appointment to see one of the properties with one of their agents named Lisa. I arrived 1 minute later than my scheduled time and a text had been sent minutes prior to my appt it had been cancelled. I replied to the text and received no response so I went to the office. I arrived at 9am and was told the office was closed and the young lady came outside to speak with me instead of unlocking the door. Once she came outside I asked about my appt and the lady I was speaking with was Lisa. She said I did not confirm and as I was attempting to explain I never received anything asking to confirm, she rudely cut me off and showed the message to confirm. I showed her I did not get the text and asked if someone could show the property because of how my schedule is. Lisa said No and referred me to the website to schedule. The website says the office opens at 9am but I had to stand outside in the cold and rain to speak with Lisa. Her tone, office etiquette and mannerisms were very unprofessional and rude. I have opted to use a different company.