Cushman & Wakefield/The Lund Company - Omaha, Nebraska

Ariyah Acton

DO NOT RENT FROM THIS COMPANY EVER!!!!!!!!!!

If I could give it a zero I really would. They are the worst company ever to have to rent from. And don't bother trying to call their company directly bc they won't answer. These are only some of the pictures I could find. I have more in my google account and the emails I have sent out to the management team in regards to everything that needs to be done is literally like 2 inches thick.

Tess Foxall

The worst rental experience I’ve ever had.
One highlight was the huskie living below us that barked all day and at night for months. When we brought the issue to management multiple times, Michael asked us verbatim “what do you want us to do?” We even tried to get out of our lease because we couldn’t to anything in our own home due to the noise. Tenants have a right to quiet enjoyment, but we didn’t get that here. When a new building manager took over for Michael and Jaqueline (who also received our concerns and did nothing), she handled the noise issue in under 2 weeks, and let us know that the dog in question WASNT EVEN ON THEIR LEASE. Basically she showed us that the issue could’ve been handled months ago if it was properly addressed.

The maintenance was also terrible. When my radiator wasn’t emitting heat, he came to the unit and told me how to turn the knob from off to on…. I know how to work a knob, the radiator wasn’t emitting heat when it was on. It took more visits from maintenance for them to actually admit the radiator wasn’t working and fix the issue (which took even more visits because they kept needing different tools and parts). We had to call maintenance many times during our year here. At one point, black sludge was oozing from our shower drain and filling our tub.

We had one window ac unit for our entire apartment. In the summer we had to sleep on the couch as to not overheat. The radiators were iffy. Over Christmas, the radiators were clanking and banging SO LOUD something was definitely wrong. I called to tell the management and they just said that radiators make noise (once again relaying common sense info to me and not solving the problem). Well it turns out that once they checked on it days later, they found out that someone forgot to open a valve before everyone left for the holiday and the system was unable to properly release steam/air pressure. The noise was so loud it was like someone was inside the room hammering on the pipes. If that is what Lund considers to be regular radiator noise….. Being dismissed by management and maintenance is what we came to expect here.

The building was gross. Bugs in the basement, old gross sinks. Laundry is so expensive and you have to buy a laundry card before you can even put money on it for laundry. They penny pinch you at every point but none of that money goes back into making the building better. The elevator was down for MONTHS. Our elderly neighbor had to get help bringing her groceries up the stairs.

Make sure you’re okay with the way they bill for gas before you sign. The “gym” is a treadmill and elliptical in an offshoot of the mail room. The light is supposed to be motion censored but I used to work out daily on the treadmill and the lights would just shut off and not come back on. I did many miles in the dark.

Lund has so many bad reviews and still I see them respond to people saying they never received certain requests or concerns and dismissing poor reviews. I so regret never finding and reading the reviews for Lund before we signed a lease at the St. Regis because we wouldn’t have signed.

I’ve included some photos of the building for reference

Kalina Emaus

A nightmare from the start. Understaffed and under resourced. I filled a maintenance request for working lights in November & it took until April for this to be completed after multiple attempts to allow maintenance in including leaving the place unlocked. If that wasn’t bad enough I had my lease renewed absolutely no problem and planned to renew it. However the month my lease was renewed was when I filled a complaint to have working lights. In May I came home to a letter of you can’t renew your lease you have until July 1st to get out. Classy. Real classy. There are no words. Get more help that’s quality or you’ll continue to have bad reviews Lund.

Liz Hruza

Currently living in a unit that does not have a door that locks. Have been reaching out to both the complex and Lund to get this fixed. It has been a week and have not heard from a single person and no one will call me back or email me. Have had nothing but issues since day 1, including a washing machine that will not turn on, a door that doesn’t lock, and issues getting in contact with literally anyone. I just want my door fixed and to move on however it has now been 7 days and I have heard NOTHING. Worst experience of my life, I would never recommend anyone move to a single Lund property as they all have issues with communication and completely do not care. I have reached out over 20 times and no one seems to care or want to help me. I have left multiple voicemails, sent multiple emails, and nothing I do results in them contacting me or fixing it. As our landlord, it is within our rights for you to provide a door that locks. I will result to taking legal action if I do not hear back.

Adrianna Mather

I would really give this apartment complex a review of 0/5 if I could. It is unbelievable. I have had a crack in my bedroom window for at minimum 9 months and have not had any resolution. I can never get ahold of anyone via phone or email. I’ve been told so many different things and been put on the back burner and still no resolution. I am so unbelievably upset. There are more issues than the crack but the crack is a major issue as it is a deep crack in the window and one wrong bump to the window and it will shatter/fall out.

Amanda Daugherty

The Vue apartments is ran by Lund. I currently rent from Lund. I wanted to look into moving to a new location (The Vue) that was also owned by Lund. I put $500 down for a deposit and they wanted more $$ for the deposit. Even though I am a paying resident with them now. Now they won’t return the deposit for the new location that wasn’t available until 1.5 months later. How can you ethically keep funds for a deposit that you never plan on giving to the customer?
You’d think they would at least return an email.

Chad Shaw

I got hired and I told them that I had an autistic son even moved on to one of their properties.
I told them for about the first weak. I would have to leave at 3. To go pick up my son.
After that I could stay till 5 the 3rd day. II get a phone call. Saying that, I have been fired. I told them that I told. The management that was only for the first week.
After that I can stay my full shifts. They still fired me.
And then they evicted me because I couldn't pay my rent because I couldn't pay my rent because I couldn't pay my rent because I couldn't pay my rent because they fired me.
Don't work there and don't live anywhere. Load managers. Now I have an eviction on my recordbecause of Them

Pati Evans

I live at Orchard Village and great service from Tammy Barth and maintenance Mike. One of the smoke detectors went off & I almost had a stroke as was napping. Mike came over, changed & stayed to make sure did not go off. Fantastic teamwork and high marks for both. Been here over 10 years and loving it. Thank you for hiring such a team.