Kinecta Federal Credit Union - Huntington Beach - Huntington Beach, California

Piyush G.

Honestly, never seen such bank where they hardly care about new customer. I have been there twice just to open my account and no luck and now asking me to come third time. It clearly shows they dont care if i open new account there or not. I scheduled call back also for my questions but no one called. I had to force myself to someone there to get my answers what i needed and his reaction was like why I am even here. They really act cold shoulder. God bless to this bank branch with such dont care attitude staff.

Michael U.

The level of customer service is always professional and helpful. Hassan has consistently been able to figure out how to help, offer solutions and is incredibly efficient. I also loved the Philz coffee in the lobby.

Peter K.

I have been banking with Kinecta forever (~30 years). No comparison to any commercial bank. I use it for checking/savings and over time for mortgage and auto loans. They are much friendlier than your usual commercial bank (one that sounds like a snake) and goes out of their way to help you.

I like this particular location because I can take my kids' piggy bank and they charge no fees to sort through the coins (they have an automatic sorting machine there) - don't use the very expensive (high fees) coin sorter that you find at the supermarkets.

I also like their on-line banking - I scheduled my lawn service payment automatically and they will pay on time. It also supports Quicken, I use the desktop version but I believe they will also sync to the on-line version as well. I also find it easier to shift the money between my wife's my account via on-line banking (shared accounts).

The phone app is pretty nice. I usually never go into the bank to make the deposit checks - I endorse the check and take the photos of the front and back via the app, and the money just goes straight in.

Not sure they have this service any more, but I signed up for a loan account that they can draw from if I go over my balance. They will charge a small transfer fee if that happens - it's saved me a few times. Just pay off the amount as quickly as possible to eliminate the finance charge.

Courtney A.

I absolutely love Kinecta and this location. I’ve been going there for years. They have fast and convenient service, great car loan rates and I can always email my rep with questions or inquiries and I get a quick response. I feel like it’s a more personal experience than a normal large bank. Definitely recommend!

Maryelen L.

Always a positive experience. Employees are friendly.

Josue P.

Connie is a very rude teller, only helps if she has too with an attitude that's not fit for that location replacing her would make a better place for all of us members of kinecta.

Jay C.

No one to answer phones, no one to answer questions on site unless u wait in the line that takes forever because there are only one or two employees.

Bryan R.

Friendly staff, even when I couldn't find the location due to incorrect pin on the map