Brock T. Quinn - State Farm Insurance Agent - Scottsdale, Arizona

Nadine F.

Wanted to change both my auto and homeowners policies due to drastic rate increases with my former carrier of 8 years. Did a Google search and found this State Farm agency located 1.5 miles from my home. Since it had excellent reviews, I gave them a call and was put in touch with Alexander. Alexander was extremely knowledgeable, helpful, and patient. He answered all my questions and put me at ease. Saved me approximately $338 year combined on both policies. Gave me excellent service as well. Very pleased.

Amber B.

I am giving this location 1 star. We have been with them since 2020. Today apparently we found out we haven’t had insurance for 2-3 months. That’s alarming.Whoever Riley is was rude to my husband and passive aggressive about the situation. That’s not how someone who’s been with your agency for about 5 years should be treated.

My husband set up auto-pay when you guys TEXTED and said the payment didn’t go through. What happened? How did the auto-pay not get set up? I’ve input a photo of when we spoke with you guys. No one even had the decency to text back after bill was paid. So, you guys can text that we missed a payment but not text or call that our insurance is going to lapse? Where is the customer service

Instead you have Riley arguing with my husband about why my husband doesn’t check the mail every day. You guys sent 2 letters. Instead of trying to figure things out maybe and help figure out what happened with the auto-pay. Like are you serious

Had the autopay been set up correctly in the first place this would have never happened. This agency has lost a customer. We would have just figured out a new policy. However, I’m disappointed with the way my husband was treated and that’s ultimately why we have to find a new agency.

Update: My reviews have nothing to do with the one I have left you all. I leave reviews how I see fit. I love small business and I want to see them thrive. I’m not just going around loving to leave negative reviews. How dare you. We pay our bills never had an issue til now. Obviously we know your agency isn’t in charge of the bills we pay. I’m not solely blaming you all but the way that your associate spoke to my husband was out of line. My husband did NOT say those things right hand to God. So, tell your associates to take accountability for their lack of customer service. He was very out of line.

Sydney M.

State Farm and Brock Quinn are what all all companies and their agencies try to be. They succeed. The service is prompt and personal. You never seem rushed. They strive to keep your costs down without compromising your exposure. Don't waste your time trying to find someone better.

Jay C.

Since moving to Gilbert 2 years ago, I have had very good experience with Brock T Quinn agency. They respond extremely quickly and professionally to any questions or requests. This has made it very easy to resolve any insurance related issues that might come up.

Vicki R.

Bryan was very helpful and thorough in making the transition of my vehicles and trailer to State Farm Insurance! He was a pleasure to work with and thankful for his patience in finalizing these policies. Looking forward to working together with State Farm!
Victoria Ritz

Carolina T.

I had an outstanding experience. Lisa in particular was a lifesaver—she guided me through every step and made sure everything was wrapped up on a super tight deadline. If you need an insurer that truly cares and delivers, look no further!

Daniel A.

Awesome people to work with. I work with Riley Dexter and he is alway very knowledgeable and explains things clearly. Always gets back to me in a timely manner and couldn’t be happier with the service.

Jennie S.

Brock and Lisa are amazing. They are relational - they know their clients. They're efficient and responsive. We've been with them for years and feel that our insurance needs are routinely reviewed and updated to fit changes in our life. Insurance is all about feeling secure - and we do with this agency!