Third Federal Savings & Loan - North Olmsted, Ohio

Third Federal Savings & Loan: A Reliable Financial Partner

Third Federal Savings & Loan is a well-established financial institution dedicated to providing comprehensive banking and mortgage services to the community of North Olmsted, Ohio, and surrounding areas. Located at 26949 Lorain Rd, North Olmsted, OH 44070, the bank operates with a commitment to customer service and financial stability. Contact them directly at 07348188 or visit their website at thirdfederal.com to learn more.

Specialties: Third Federal Savings & Loan specializes in both traditional banking services and mortgage lending. They offer a robust suite of products designed to meet the diverse financial needs of their clients, including checking and savings accounts, certificates of deposit (CDs), and a wide range of loan options.

Key Features and Accessibility

Third Federal Savings & Loan prides itself on its accessibility and commitment to inclusivity. The bank’s location at 26949 Lorain Rd is equipped with a wheelchair accessible entrance, ensuring that all customers can easily navigate the facility. Furthermore, a dedicated wheelchair accessible parking lot is available, demonstrating a proactive approach to accommodating individuals with mobility challenges. This accessibility extends beyond the physical building, reflecting a broader commitment to serving the entire community with dignity and respect.

• Comprehensive Banking Services: A full array of banking options for individuals and businesses.
• Mortgage Lending Expertise: Dedicated mortgage specialists helping clients achieve their homeownership goals.
• Personalized Customer Service: A reputation for attentive and responsive service, as highlighted by numerous customer testimonials.
• Community Focus: Active involvement in local initiatives and a commitment to supporting the North Olmsted area.

Customer Feedback and Reputation

Customer feedback consistently paints a picture of a supportive and helpful institution. The bank’s Google My Business profile showcases 7 reviews, with an average opinion of 4.4/5, indicating a high level of customer satisfaction. Specifically, numerous reviews emphasize the exceptional service provided by the bank’s employees. One particularly noteworthy comment describes a situation where employees went ‘above and beyond’ to resolve a complex account issue, demonstrating a willingness to prioritize customer needs. Furthermore, a manager, Michael, is frequently cited for his dedication and problem-solving abilities, particularly in handling sensitive legacy accounts. These anecdotes suggest a culture of empathy and a genuine desire to assist customers during challenging times.

Third Federal Savings & Loan appears to foster a team environment where employees are empowered to provide personalized attention and resolve issues effectively. This level of engagement contributes significantly to the positive customer experience. The bank's dedication to accessibility further underscores its commitment to serving all members of the community.

Contact Information and Resources

For those seeking to explore Third Federal Savings & Loan’s services, the following information is provided:

• Address: 26949 Lorain Rd, North Olmsted, OH 44070
• Phone: 07348188
• Website: thirdfederal.com

Overall, Third Federal Savings & Loan presents itself as a trustworthy and customer-centric financial institution. Its commitment to accessibility, combined with positive customer feedback and a comprehensive range of services, makes it a solid choice for individuals and families seeking a reliable banking partner. The bank’s focus on personalized service, exemplified by the responsiveness of its staff, demonstrates a genuine dedication to building long-term relationships with its clients.

👍 Reviews of Third Federal Savings & Loan

Mandee C.

5/5

This bank has such great employees. I had some issues with my father’s account and each time I called everyone went above and beyond to help me. Michael, the manager, is AMAZING! He truly saved the day for me with my deceased father’s account and it meant the world to me! Highly recommend this bank.

Mike Z.

5/5

Kaleb M.

5/5

Bonnie S.

5/5

Z Z.

5/5

Rob S.

4/5

Marcus O.

2/5