Cassel Insurance Agency - Brookville, Ohio

Cassel Insurance Agency

Cassel Insurance Agency, located at 465 Arlington Rd, Brookville, OH 45309, United States, is a reputable insurance agency that has been providing top-notch services to its clients for many years. Their phone number is 9378332107 and their website can be found at casselins.com.

Specializing in insurance services, Cassel Insurance Agency has earned a stellar reputation for its expertise and commitment to customer satisfaction. Some of the key features of this agency include a wheelchair-accessible parking lot, entrance, seating, and toilet, as well as on-site parking, ensuring that all clients can access their services with ease.

With an impressive average rating of 4.6 out of 5 based on 42 reviews on Google My Business, Cassel Insurance Agency has clearly made a positive impact on its clients. Many reviewers have praised the agency for its exceptional customer service, with some mentioning specific representatives who went above and beyond to assist them. One such example is Sherrie, who was commended for her willingness to help clients, even with unique insurance needs such as renovation properties.

In addition to Sherrie's exceptional service, Cassel Insurance Agency has been recognized for offering the best coverage and lowest premiums among competitors. This combination of top-notch service and competitive pricing has earned the agency a loyal customer base and numerous positive reviews.

Overall, Cassel Insurance Agency is a reliable and customer-centric insurance provider that offers a wide range of services to meet the needs of its clients. With its commitment to accessibility, exceptional customer service, and competitive pricing, it is no wonder that this agency has earned such high praise from those who have utilized their services.

👍 Reviews of Cassel Insurance Agency

Morgan S.

5/5

Cassel Insurance was one of the few places that would give us the time of day when looking for insurance for a renovation property. We had called many places and were turned away. Sherrie was willing to help us from the first conversation I had with her. She has been exceedingly helpful and made the process easy for us. Also, of the few places that would give us a quote, Cassel provided us with the best coverage and lowest premium. I would recommend Cassel Insurance. Thank you again, Sherrie and Cassel Insurance.

Justin V.

5/5

I've been with Cassel Insurance for several years now and couldn't be more pleased with the level of service. Tara has discussed my needs and detailed my options. The crew there is very friendly and helpful. They provided very affordable and competitive rates. This past year I have had a bit of a nightmare getting a new car and selling my old one, the insurance portion of this process was painless thanks to Tara and her team at Cassel.

Natalie J.

5/5

I cannot say enough about the incredible service I have had since switching to Cassel Insurance. Insurance is confusing enough without having to deal with an agency that makes things harder. My agent at Cassel Insurance has always kept me informed about my policy and answered any questions I have had. They have been more than available and super easy to work with. I would and have recommended them to multiple friends and family members. They are the best!

Stephen E.

5/5

I have been with Cassel Insurance for 5 years and they continue to exceed my expectations. I used them for Home and Auto Insurance. Tara answers every question I have regarding my plans and she is constantly looking for ways to save me money. As a Realtor, I am hesitant to make recommendations to clients unless I have full confidence in the product/service I am recommending. With Cassel Insurance, I am fully confident they will go above and beyond for them every time. They are a family business and I feel like they treat me as part of that family. I highly recommend reaching out to them!

Ken F.

5/5

I have been with Cassel Insurance for a little over 3 years now and they are hands down the best agents I have ever been with. Not only did they initially save me a ton of money, they also go above in beyond to make sure that you understand the types of coverages needed in order to thoroughly protect my family. I have had numerous friends and family members make the switch to Cassel Insurance and all of them have nothing but great things to say. It is reassuring to know that there are still people out there that want to do a great job and put their clients first.

Cory D.

5/5

My wife and I have been customers of Tara from Cassel Insurance Agency for several years now and we could not be more satisfied. Tara and the staff at Cassel Insurance are very friendly and knowledgeable and they go out of their way to provide excellent customer service. Tara proactively contacts me when one of my policies are set to renew to let me know that she has shopped my policy against others and advises us on whether or not to make a change. My wife and I are very grateful for all of her hard work and would recommend Cassel Insurance to anyone!

Emily B.

5/5

My husband and I decided to switch insurance brokers because we wanted to continue to work with people who will work with us. Ken worked with us to get the best coverage for our money, and he took the time to explain the ins-and-outs of the policies. In our experience, when you really need to get in touch with your insurance person, you're in the middle of recovering from an event you'd like to forget. We feel confident and comfortable that Ken and the team at Cassel Insurance will there when we need them.

Schuck F.

5/5

Cassel insurance has been amazing to work with! Not only did they save us money but their customer service is above and beyond. We had a house fire and they did everything in their power to make sure we were taking care of and comfortable with the outcome. Could not have been happier!