Integrity Federal Credit Union - Barberton, Ohio

Integrity Federal Credit Union

Integrity Federal Credit Union is a trusted financial institution located at 971 Wooster Rd W, Barberton, OH 44203, United States. They can be reached by phone at 3308252455 or through their website at integrityfcu.org. With a focus on federal credit unions and ATMs, they provide a range of financial services to their members.

The credit union is known for its wheelchair-accessible parking lot, making it convenient for all individuals to access their services. With 43 reviews on Google My Business, the average opinion for Integrity Federal Credit Union is 3.9/5, indicating a generally positive reputation among its customers.

Specialties

• Federal credit union
• ATM

Other Points of Interest

• Wheelchair-accessible parking lot

Opinions

The company has received several positive reviews, with one customer stating, "I love this credit Union By far the best one in Ohio The staff is all very nice and friendly Patricia and Sarah are very nice loan officers and they helped me with securing a great loan with a fantastic low rate on my auto loan" This highlights the excellent service and competitive rates offered by Integrity Federal Credit Union.

👍 Reviews of Integrity Federal Credit Union

Hieu N.

5/5

I love this credit Union! By far the best one in Ohio! The staff is all very nice and friendly! Patricia and Sarah are very nice loan officer and they helped me with securing a great loan with a fantastic low rate on my auto loan! I shopped around they ended up giving the best rate than any other credit Union/bank! Check them out! You will love them and the staff!

William B.

5/5

I wanted to say that the staff at Integrity credit union were all vey friendly and polite. I myself was looking to purchase a vehicle and Sarah from the lending department helped me thru the whole process. Sarah was very professional, knowledgeable, and accommodating. She was able to answer all my questions and get me approved for my loan in a timely manner with a great rate as well. If you are in need of a loan or other financial advice Sarah is the best around!!

Acelynn S.

1/5

Would be nice if people would STOP cleaning out the ATM everyday. Set a card lock limit of how much someone can take out or put enough money in it so the rest of us poor people don't have to suffer a 3$ fee charge from other ATM's.

Gwen W.

3/5

We've had a rocky relationship with this location so I guess 3 stars is the best I can do. We had issues with shared branching early on (about 2 years ago) that weren't exactly resolved as much as they were accepted as limitations. There are some great folks who work there and are very helpful, but there seems to be some inconsistency lately. Most recently our family had a major financial issue and our checking was overdrawn. Despite my communication with the bank and continuance of regular direct deposits they still closed my checking account. There was no note of my most recent conversation so there wasn't much I could do. It's disappointing since I did what they asked me to do, make regular deposits and communicate often. Our financial situation is more stable now and ultimately this is just a bump in the road, but I'd prefer to bank with a location that considers the human relationship with cooperative customers in addition to the information on the screen. The judgmental attitude of the bank teller when I was asking how I should proceed didn't improve the situation either. It's been a crappy summer. It would have been nice to hear a friendly voice, even if there was no way to resolve the situation.

FIRST E.

1/5

Terrible customer service. They treat like you're a nuisance. I recently opened an account there and have been depositing savings routinely. You would think that they would want your money. The times that I have been there the feeling I walked away with is is that I was not worth their time. If I had a question I was quickly shut down and shooed away. Maybe these uppity women (all woman staff) are used to dealing with only millionaires and my few thousands are not good enough? Whatever the reason, I will let you know that I have only wrote a review on a business 2 or 3 times. The culture at this place is bad and I am considered removing cash and building savings elsewhere. The other banks I use are fine. These people don't need your money. Consider other options.

sarah K.

5/5

I’ve been a member for almost a year. I refinanced my car there and got a visa! I couldn’t be more happy with the service I have received. Their interest rates are very competitive. The staff is awesome and the environment is warm and welcoming.

Jamie W.

1/5

Integrity has become very difficult to deal with their representatives seem very bothered by the simplest requests. Sarah there isn’t the friendliest person either. Integrity doesn’t operate with any common sense in 2022 (modern era). Service has went downhill the last several years. I am paying off everything and closing all accounts here. I would give them 0 stars if that was a choice. Shame on Integrity for their terrible tactics!

Joe V.

5/5

Fantastic personnel with a GREAT attitude and always a smile. They work with the community and have been nothing but wonderful to deal with. Getting a car loan was an easy experience and saved money from not have to deal with a bank or a dealer. Always fun to bank here!!! AWESOME!