Jim Craig: Allstate Insurance - Baltimore, Maryland

Address: 6609 York Rd, Baltimore, MD 21212.
Phone: 02382100.
Website: agents.allstate.com
Specialties: Insurance agency, Auto insurance agency, Home insurance agency, Insurance company, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible parking lot.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Jim Craig: Allstate Insurance

Jim Craig: Allstate Insurance 6609 York Rd, Baltimore, MD 21212

☎️02382100

⏰ Open Hours of Jim Craig: Allstate Insurance

Monday: 8:30 AM–6 PM
Tuesday: 8:30 AM–6 PM
Wednesday: 8:30 AM–6 PM
Thursday: 8:30 AM–6 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

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Jim Craig: Allstate Insurance

Jim Craig: Allstate Insurance is a reputable insurance agency located at 6609 York Rd, Baltimore, MD 21212. With a phone number of 02382100 and website agents.allstate.com, they specialize in providing a wide range of insurance services including auto, home, life, and motorcycle insurance, as well as renter's insurance.

The agency also offers convenient online appointment scheduling and onsite services, with wheelchair accessible parking lot available for customers. With an impressive average rating of 4.4 out of 5 stars based on 38 reviews on Google My Business, Jim Craig: Allstate Insurance has consistently provided exceptional customer service to its clients.

Exceptional Customer Service

One notable aspect of Jim Craig: Allstate Insurance is their commitment to providing outstanding customer service. Many clients have expressed their appreciation for the knowledgeable and friendly staff, particularly mentioning Dawn's helpfulness and professionalism during a difficult time. The agency's dedication to ensuring clients understand their policies and receive the best deals is evident in their attentive approach to policy management.

Convenient Services and Accessibility

The agency's online appointment scheduling and onsite services make it easy for clients to manage their insurance needs. Additionally, the wheelchair accessible parking lot demonstrates the agency's commitment to accessibility and inclusiveness.

Highly Rated and Trusted

With an impressive average rating of 4.4 out of 5 stars based on 38 reviews on Google My Business, Jim Craig: Allstate Insurance has built a strong reputation for excellence in the insurance industry. This high rating is a testament to the agency's consistent delivery of top-notch customer service and reliable insurance solutions.

In summary, Jim Craig: Allstate Insurance is a trusted and highly-rated insurance agency that provides a comprehensive range of insurance services, exceptional customer service, and convenient accessibility options for its clients in Baltimore, MD.

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👍 Reviews of Jim Craig: Allstate Insurance

Jim Craig: Allstate Insurance - Baltimore, Maryland

Sharon B.

5/5

My husband recently passed away. I was very impress the exceptional customer service I received from Dawn. she was very helpful in helping me understand the policy. She was very pleasant ,friendly and very knowledgeable
Thank you

Christopher

5/5

This office is always on top of things. Mr. Craig and the staff are always nice and hospitable. I enjoy talking to them. They keep a good eye on my policies to make make sure I'm getting the best deal.

Joey V.

1/5

I will be the first to admit that I’m not great with making payments on time and I signed myself up for this allstate to save money. Recently, I’ve switched to another insurance to the same. I’m not in the best economic status and I requested to this office if they could help me with making partial payment, they said I had to pay the amount due in order to terminate. Man made technology, man could manipulate yet I got no help with this.

I paid it anyway. I received a d-mail thanking me for that payment, replied to it. Requested any installment fees/late fees they could reimburse me for if possible to maybe afford some groceries. In the same e-mail notifying them I’d switch insurance to save money.

the response:
make a payment to in order to do that.

HELPFUL. It seems you really don’t care about your customers. You don’t empathize or seem to actually read what we write to you. Glad I made the switch.

This was a direct response from Jim Craig himself…

A A.

2/5

The second star is because of how polite and professional staff were when setting up my policy at the time of my home purchase. That it didn't go higher is because once they pointed out a roof repair that was needed, it took over 30 days for them to send out an inspector to confirm the repair was sufficient, cancelled my policy, said they would extend it to prevent gaps in coverage until an inspector could be found but did not, then, after a half dozen emails and calls, finally sent an inspector out when my mortgage was already under threat from a lapse in coverage.

Never dealing with these folks again. There are better options in Baltimore. I recommend finding them.

Blair F.

5/5

Jim is the best in the business! He is always there. No matter how many fender benders we have he never gives us a hard time and he always make sure we get everything we are entitled to! I have been with Jim for many decades. I can’t beat his prices anywhere and get the same quality!
Thanks Jim!!

Chanaea M.

5/5

My experience with Lauren Wagner, from Jim Craig's office was more than expected. She got me a great quote and made sure my transition from MAIF to Allstate went smoothly. Lauren really went above and beyond to answer my million and 1 questions (lol). I am truly please with the service I received. The team at Jim Craig's office is AWESOME. Esp. Lauren. Thanks so much for everything

Cheryl G.

5/5

Thank you for assisting in resolve the most recent incident. Thank you for taking the time to recommend a body shop and assist in obtaining the rental vehicle. Be blessed.

Raven F.

1/5

Allstate is the most unaccommodating insurance company I ever dealt with. Wouldn’t recommend! If I could give ZERO stars I would. Jim Craig canceled my insurance even though I paid on time EVERY month because he doubled my monthly payments with no warning and then sent me to collections. If you have State Farm I would stay with them because you’ll be scammed with Allstate!