Nurney Mason - State Farm Insurance Agent - Capitol Heights, Maryland

Myra J.

Greetings,
In All Honesty, Nurney Mason and his staff are a “Total Package” in every way!!! When selecting what I like about Nurney, his Staff and State Farm, I wanted to select (All of the above), because they give 100%+. I’ve been a customer of Nurney’s for over 30 years. Through every avenue of life, he’ll be there for you.
Being professional, honest, dependable, compassionate, direct and having your best-interest-at-hand is guaranteed...
I promise you.
I’m grateful for Nurney, his Staff and State Farm for the Outstanding Service they continue to give my family and I, and I’m equally grateful for the opportunity to leave a huge “Thank You” for everything you do!!! (~_~). Blessings to All!!!
Myra Jackson

Delonte S.

I have been working with Nurney Mason and his associates for about a year now. Things began pretty smooth, but as I progressed into my second 6-month policy things began to go south. I was misinformed about something regarding my policy, and when I expressed that frustration, the level of customer service I expected to receive was not up to par. Nurney Mason and all of his associates lack a level of professionalism that you would seek in a Insurance agent. I would recommend using State Farm, but not through Nurney and his office. Their problem resolution as well as explanation of what the issue with my account, was poor and I would not want any consumer to have to deal with that. In fact I was hung up on by one of Nurney's associates as I was asking a question that would have given me better understanding of the issue. I have escalated my issue with State Farm and their internal customer service team, and they were a big help. In conclusion State Farm is fine to get your insurance through, avoid Nurney and his associates.

M J.

I love the personal, timely and expert insurance recommendations Nurney provides me. The matter of fact explanations about insurance lets me choose the right policy for me. He never push or rush any product on me. I guess, thats why he has been my agent for over 23 years and counting!

Thanks Nurney

Shirlene J.

Nurney Mason has been our insurance agents for many years. Today's experience of unraveling a MVA related issue is just one example of his great service over the years.

Norma

Staff is very knowledgeable and friendly. Always welcoming for me. Mr. Nuney Mason is a blessing to this company. He also confirm to me about auto insurance. Etc.

Amoni B.

My family and I have StateFarm and they are amazing both of my agents always reliable and communicates very well with me ! They are very professional and always look to see what discounts I can get to lower my rate.

Linda J. T.

I have been with Mr. Mason for over 20 years. He has always delivered first class service. I would recommend him to family & friends.

Mary B.

I have been a customer of Nurney Mason since 1993 and he has provided excellent service.