Knippenberg Insurance Inc - Cumberland, Maryland

Marti M.

What a great company!! Their prices are very good but their customer service is top notch!! So easy to get a hold of them for questions and they call you back when they say they will. We started with one policy a couple of years ago but now we have four different coverages with them.

Corey M.

If superheroes sold insurance, Troy Cubbage would be the caped crusader of Knippenberg Insurance. I came in expecting the usual soul-draining experience of discussing deductibles and coverage limits, but instead, I got a masterclass in professionalism with a side of humor that made me forget I was talking about…well, insurance.

Troy doesn’t just "sell" you a policy—he crafts a personalized insurance experience, as if he's custom-tailoring a suit made of financial security. He explains things so clearly that even my dog probably understands liability coverage now. And let’s be honest, in an industry filled with confusing jargon and fine print, that’s basically wizardry.

But what truly sets him apart? He actually *cares.* Not in the fake "customer service voice" kind of way, but in a genuine, "I-will-fight-for-you-like-a-gladiator-in-the-insurance-arena" way. Whether it's finding the best rate, walking you through a claim, or just checking in to make sure you’re not overpaying, Troy is on it like a hawk.

If you need insurance and don’t call Troy, I have questions about your life choices. Because this guy is the GOAT of insurance agents. Five stars, two thumbs up, and a standing ovation.

Ian G.

Knippenberg Insurance has outstanding customer service and knows insurance very well!! I highly recommend them!! Allison Chichester is a great representative of the company!

Hanna B.

The process was smooth and stress free. They really do treat your like family, including Allison who is reliable and compassionate!

Brian S.

Amazing customer service!!

So glad I have found this company for my insurance needs!! Will continue to business with them for years to come. Thank you!!

Kim K.

Allison was extremely friendly and helped me with my insurance needs. I highly recommend her!

John L.

I've been a long time customer of Knippenberg Insurance for at least 35 years. My insurance needs over these many years have changed and grown as I've aged. Their personal service and professionalism have kept me a satisfied customer for all of these years.

Shawn B.

Andrea is a very helpful agent. She got me covered for auto insurance at a good rate. I am also grateful with how fast she was able to help. Great experience.