APGFCU - Havre de Grace Branch - Havre De Grace, Maryland

Address: 1045 Pulaski Hwy, Havre De Grace, MD 21078.
Phone: 8002252555.
Website: apgfcu.com
Specialties: Federal credit union, ATM, Bank, Credit union, Financial institution.
Other points of interest: Drive-through, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of APGFCU - Havre de Grace Branch

☎️8002252555

⏰ Open Hours of APGFCU - Havre de Grace Branch

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–6 PM
Saturday: 9 AM–1 PM
Sunday: Closed

APGFCU - Havre de Grace Branch

About APGFCU - Havre de Grace Branch

APGFCU - Havre de Grace Branch, located at 1045 Pulaski Hwy, Havre De Grace, MD 21078, is a reputable financial institution that offers a range of services to its clients. Specializing in federal credit union, ATM, banking, and credit union services, this institution caters to the diverse financial needs of its customers.

Features and Services

Drive-through
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot

Location and Contact Information

Address:	1045 Pulaski Hwy, Havre De Grace, MD 21078
Phone:	8002252555
Website:	apgfcu.com

Customer Reviews

The APGFCU Havre de Grace Branch has received 25 reviews on Google My Business, with an average rating of 3.4/5. Customers often praise the bank's staff for their pleasant demeanor and professionalism. For instance, many reviews highlight the bank manager's ability to solve issues efficiently and the helpfulness of staff members like Courtney Meade in assisting with loans.

Recommendation

If you are looking for a reliable financial institution that provides a range of services including federal credit union, ATM, banking, and credit union services, the APGFCU - Havre de Grace Branch is a great option to consider. With a wheelchair accessible entrance and parking lot, this institution ensures that all customers, regardless of their physical abilities, can access its facilities comfortably. Don't hesitate to visit apgfcu.com to learn more about their services and how they can assist you with your financial needs.

👍 Reviews of APGFCU - Havre de Grace Branch

APGFCU - Havre de Grace Branch - Havre De Grace, Maryland

Cindy H.

5/5

APGFCU in Havre de Grace is awesome! The staff has always been so pleasant. I walked in with a problem and the bank manager solved the issue and was so professional!

Gary R. R.

5/5

Courtney Meade and the staff at APGHDG were great and very helpful getting me a loan so I can find a new vehicle

Theresa C.

1/5

Worst bank ever. They failed to send an updated debit card when the one I had was about to expire so they said the only option was to give me a new card with completely new account number.Then they couldn’t get that card to work consistently. I had trouble with my cash apps, regular purchases etc I went to Havre de Grace branch for help and the young man working there had absolutely no clue what he was doing and behaved like he couldn’t care less. He told me the only way to fix the situation was to give me yet another new card with another completely new account number. I’d been with APGFCU for over a decade, but that was the last straw for me. I got so frustrated I closed my account on the spot.

Lee S.

4/5

I use APGFCU for personal and business banking. Staff is typically friendly and over all my experience has been acceptable. I also appreciate their involvement in the local community!

I do think there are some areas for improvement on the customer experience side, especially as it relates to the website & app and process for cards left in the ATM.

Norm S.

1/5

This place is a joke. They take their good old time..at least ten minutes per customer at the drive thru. I spend one hour each month just trying to pay my truck payment. I wonder how many thousands of gallons of fuel are wasted per month waiting in these ridiculous lines.

Pamela G.

1/5

I stopped in today and registered to speak to a manager. Two women were in front of me. They were eventually taken back to an office by a manager and I was acknowledged by 'Sandy' that she would be with me as soon as possible. A man walked in, registered and sat down. A third manager came to the waiting area and took him into her office. I was left sitting there. This is NOT the first time this has happened to me in this branch. I was actually there to close my account because of the customer service. Even if my name had been inadvertently removed from the wait list the manager has eyes in her head and can see. I could play the 'race' card because that's how it appeared to me but instead of losing my temper, I got up and put on my coat. The security officer acknowledged me - he knew exactly what has just occurred. I am not a fan of APGFCU or their customer service.

Ashley C.

1/5

If I could give 0 stars I would! This place has been extremely disappointing! The branch manager is very impolite and not customer oriented by any means, which also trickles down to the rest of the staff, which has no customer service skills! After watching my co worker jump through hoops and still get nowhere, I will never bank with APG, and will steer everyone I know to stay away from this horrible credit union!

Michael E.

1/5

Absolute joke of a drive thru. I understand the over dramatic measures taken for covid, but this is ridiculous. Open the lobby and the other drive thru window that you have!