Five Star Federal Credit Union - Baltimore, Maryland

Five Star Federal Credit Union - A Comprehensive Overview

Location: 716 Maiden Choice Ln #101, Baltimore, MD 21228

Contact: Phone: 855-597-5766 | Website: fivestarfcu.org

Specialties and Services Offered

Five Star Federal Credit Union specializes in providing a range of financial services tailored to meet the needs of its members. With a strong emphasis on customer service, this credit union has become a trusted partner for many in the local community.

Accessibility and Facilities

Five Star Federal Credit Union is committed to ensuring accessibility for all. The credit union boasts a wheelchair accessible entrance and parking lot, making it convenient for individuals with disabilities to access their services.

Customer Opinions and Feedback

With 14 reviews on Google My Business and an impressive average rating of 4.5 out of 5, Five Star Federal Credit Union has garnered a solid reputation among its members. Customers consistently praise the credit union for its warm and welcoming atmosphere, knowledgeable and helpful staff, and excellent customer service.

One member shared their positive experience, saying, "I love it here. All the tellers are so welcoming. They are very knowledgeable and helpful. When you come in, you can feel the warm and beautiful smiles. Their customer service is excellent."

Another satisfied member noted, "Total focus is on helping members. Longevity of staff makes members feel more confident about financial services."

Recommendation

If you're searching for a reliable and member-focused financial institution in Baltimore, Five Star Federal Credit Union should be at the top of your list. With its commitment to accessibility, exceptional customer service, and a proven track record of satisfied members, this credit union stands out in the industry.

To learn more about the services offered or to become a member, visit their website at fivestarfcu.org or contact them directly at 855-597-5766. Don't miss the opportunity to experience the Five Star difference for yourself

👍 Reviews of Five Star Federal Credit Union

Beverly C.

5/5

I love it here. 😀 All the tellers are so welcoming. They are very knowledgeable and helpful.When you come in you can feel the warm and beautiful 😍 smiles. Their customer service is excellent. I give them a 100% down right NICE!!! To all the beautiful ladies stay blessed and safe.

Joan T.

5/5

Total focus is on helping members. Longevity of staff makes members feel more confident about financial services.

Mari D.

3/5

I have to agree with nothing occurring in real time and old school resolutions still using fax and snail mail. The good news is in two weeks the are updating a number of things to make it better. Let’s hope. Thanks marketing.

Ashley M.

1/5

Sent a email regarding one of their employees and still have not heard back. I guess they do not care about customer service.The employee named Holly is rude and horrible with customer service. Talks very nasty to customers and not compassionate

Jennifer M.

5/5

Dee at the St. Agnes Hospital location is great. Christine is very helpful as well.

Bernard H.

5/5

All of the St.Agnes credit union staff is excellent.
Bernard Harrison

John W. J. J.

5/5

always excellent service from the staff.

Marcia M.

5/5

They are very friendly