Epic Management Solutions LLC - Doral, Florida

Pilar G.

As a unit owner in Westbird Village, this management company is awful at its job. The several buildings that make up the Village appear to be abandoned and nothing is done to rectify the issue. They claim to provide "service" none of which happens. The one service, is collect Association Fees that are not invested in the proper fields to make it a pleasant place to live. They do not do the due diligence in making sure the assigned individuals to maintain the structure, are doing their job. There is conflict of interest as the Security system is owned by one of the board members. The structures are dirty, the washer/dryer only works 20% of the time and they have no visitor parking because they claim they are being rented? The association is a disaster. The pool has been closed the entire summer. The club house has been closed for years. The list is endless.....

Ana L. B. G.

Every time I called Nathalie to report anything in Westbird Village, where I live, she requested an email and at the end of the day the email was never responded. Worst management property in my opinion. Very unprofessional and rude. She even told me that I was making serious accusations because I said she was lying, disrespecting me and wasting my time.

Lindsay M.

The experience with this management company is horrible! They are doing a mediocre job at West Bird Village.

10/16/2024 - Hello Epic Management team. To clarify your post, I own an apartment at Westbird Village with my husband. During the two+ years your company has been managing the Association the reserves have disappear and we are facing a $5.5 million dollars assessment. The pool has been closed for almost an entire year, and the only people that seem to be making money is your company.

No wonder why you seem to have 5 stars, most of the negative comments on your website seem to have a threat with legal action. You can save your threats and scare tactics as everything stated on my post is my opinion based on my review of the information available to me.

karina A.

"Amanda and the team at Epic have truly exceeded my expectations. From day one, Amanda's dedication to ensuring a smooth and stress-free experience has been remarkable. Her assistance with payments has been nothing short of excellent – prompt, accurate, and accompanied by a genuine willingness to help. I feel confident and well-supported under their management.

Lázaro J. F. B.

I love the technological infrastructure of this property management company! It has made everything much easier for me. Now I can quickly access important documents and track my rental income without any complications. I definitely recommend it! 😄
Thanks Amanda!!!!

Vivian P.

Very impressed with their service! Epic is managing a community where I own 2 apartments. I was very pleased with their service. I needed the screening application for a prospective tenant, I called their office and they answered right away. I was able to Kristen one of their staff member. She is very professional and she answered all my questions. I hand delivered the package and they checked it to make sure I was not missing any documents. I highly recommend them.

Dayana V.

Amanda is very attentive. "I appreciate the thorough screening process they implement for potential tenants, which has resulted in reliable and responsible individuals occupying our properties."

eva

I never leave reviews, but Nathalie was so helpful to me that I have to. I was having some problems with an application, and they didn't seem annoyed with having to explain things to me. They were very understanding and was able to quickly answer my queries