Chris Sutherland - State Farm Insurance Agent - Colorado Springs, Colorado

Catherine S.

Very much appreciate having this agency over the past decade. They have been with us through teenage drivers and new vehicles and changes to policies, claims, you name it. I feel they've all been responsive and helpful, friendly, knowledgeable, and cared about our coverage, budget, and time. Each time I call and each person I speak with has it together and that's kind of a lost art these days so hats off to Chris and his team!

Rebecca M.

Wonderful customer service!! I was in a panic trying to find insurance I could afford while having the coverage I needed. I’m so grateful that Natalie was kind and helped me understand all the different coverages her and Will were able to provide me same coverage I had while also saving me $130 a month. So glad I switched to State Farm and worked with such amazing people 😊 thank you for going above and beyond to help me out.

David G.

I recently had the pleasure of working with Jonah Burson for assistance with my insurance policy, and I am thoroughly impressed with the level of service I received. From start to finish, he was knowledgeable, professional, and incredibly helpful in guiding me through the complexities of my policy. They took the time to explain every detail, answered all my questions, and made sure I fully understood my coverage options.

What really stood out was their commitment to finding the best plan for my needs. They didn't just try to upsell me on unnecessary extras; instead, they focused on what would offer me the most value and peace of mind. The process was smooth, and I never felt rushed or pressured into making a decision.

Thank you Jonah!

Sherri M.

Ellijah was absolutely incredible!!! He spent so much time with my 89 year old mother and me at age 61. The coverage is more and cost us less. YES. He is a gem. I think he is the best agent we have ever had. Kind, knowledgeable, out of the way helping. Even helped my mom with her email set up on her iPhone . I couldn't be happier and my mother is so pleased and impressed with the quality of service. Old school she says. When quality service mattered. He is this. Thank you from the bottom of our hearts. Insurance is so vital to our lives. House and auto is critical for us and we will be looking more into the life insurance as well. Great job!!!!

Natalie J.

My husband, Trent, and I really appreciate the attention to detail and patience William demonstrated while working with us. He was super attentive and willing to spend a lot of time going over our questions and concerns! Really appreciate his help guidance! Definitely will recommend him to our friends!

Jonathan

I have been a customer of State Farm Insurance in Colorado Springs for some time now, and while their coverage options are comprehensive, I am increasingly frustrated by their persistent attempts to sell me life insurance during every interaction. Each time I call, regardless of the nature of my inquiry, the conversation inevitably shifts to a sales pitch for life insurance policies. This aggressive upselling is not only unwelcome but also detracts from the overall customer experience. I understand the importance of life insurance, but the constant pressure to purchase additional products makes me question the company's respect for their clients' needs and preferences. I hope State Farm reevaluates their approach to customer interactions and focuses more on addressing the immediate concerns of their clients rather than incessantly pushing additional services.

Schuyler H.

Chris was very professional and helpful in my transition to switching insurance companies and made the whole process clear and easy. He answered any and all questions I had and left no confusion on my end. Very happy with my decision to switch to State Farm.

Karlie K.

Levi was my agent and helped me save 300$ a month on my auto insurance policy! Switching to State Farm was a no brainer saving that much money per month. Levi was kind and easy to relate to. He genuinely cared about me and wanted to ensure I got the best deal possible. Thank you Levi!