Preferred Towing & Recovery - North Pole, Alaska

Address: 1488 Richardson Hwy, North Pole, AK 99705.
Phone: 9074566767.
Website: preferredtowak.com.
Specialties: Towing service.

Opinions: This company has 58 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Preferred Towing & Recovery

9074566767

Preferred Towing & Recovery is a well-known and highly recommended towing service located in North Pole, Alaska. With an address at 1488 Richardson Hwy, North Pole, AK 99705, it's easy to find and accessible for those in need of their expert assistance. The company's phone number, 9074566767, is always available for customers to call, and their website, preferredtowak.com, provides additional information and resources.

Preferred Towing & Recovery specializes in towing service, offering a range of options to meet the unique needs of each customer. Their team of professionals is highly trained and equipped with the latest tools and technology to ensure efficient and safe towing services. Whether you need a car towed after an accident or a vehicle moved for parking enforcement, Preferred Towing & Recovery has the expertise and resources to help.

One of the standout features of Preferred Towing & Recovery is their commitment to customer service. They understand that towing services are often needed in stressful or emergency situations, and they strive to provide a positive and helpful experience for each customer. Their team is friendly, professional, and dedicated to meeting the needs of each customer.

In addition to their towing services, Preferred Towing & Recovery also offers roadside assistance and recovery services. Whether you have a flat tire, run out of gas, or need help getting your vehicle out of a ditch, their team is here to help. They offer a range of options to meet the unique needs of each customer, and their team is always available to provide assistance.

Preferred Towing & Recovery has received numerous positive reviews from satisfied customers. With 58 reviews on Google My Business, they have established a strong reputation as a reliable and trustworthy towing service. The average opinion of 4.2/5 highlights the high level of satisfaction among their customers.

Reviews of Preferred Towing & Recovery

Preferred Towing & Recovery - North Pole, Alaska

Dustin White

1/5

If I could do negative stars we would! Called to have a vehicle unlocked on base. The first question we asked was if they have access to the military installation and they said yes! After 2 hrs of waiting, the driver called wanting me to meet him at the gate to sponsor him on and said there will be an extra charge for on base. My vehicle was locked first off and secondly they said they had access. Since they were unable to perform the service we said we will make other plans and they would refund our card. They ended up charging us a cancelation charge of $80! When I called to dispute it the non English speaking "manager" kept telling me they are not refunding it and we are just going in circles asking them. I told them I would be reporting them and disputing the charges with my credit card company so that's what we had to do. We got refunded after an investigation was done. Absolutely trash customer service! DO NOT USE!!

Alaska Riverside

5/5

The best guys in the business! Honest, quick, safe and professional! Thank you preferred for getting us safely off the Richardson Hwy!!

You know you're in the right hands when some fit and friendly guy in his sixties expertly gently brought down our frozen locked car into place (no keys). Thanks for the rescue!

Dianna Ehly-Baker

5/5

Nicest guy, knowledgeable and got me and my car home safe and sound with a good price recommend him highly

Gabriella Manley

5/5

Matthew showed up in about 15 to 20 minutes after my insurance company contacted them to change my tire. Thank you for the fast service!

Teresa Aguirrezabala

5/5

I used this service through State Farm. They were very quick to get there. The driver was courteous, efficient, and knew what he was doing. I got my car stuck on a small cement separation at a parking lot, and he got it off by pulling it sideways (I didn't know they could do that!). I was afraid there would be some damage, but it was all good. Thank you for the service!

cortencie grace

5/5

I spoke with the owner Chris personally and he was very courteous! Not to mention his salesman at the front desk who ultimately took care of my payment. The owner made arrangements with me to deliver my car to the dealership for repairs. He was fair with the price and extremely punctual with the delievery! Same day delievery in fact! Fast, and friendly customer service and if I ever need to tow in the future I'll be sure to use them again. The owner really seems to care about his customers.

Tarver Thomas

5/5

There was a small gap in the communication but other than that they got my car on base and in one piece but they did leave the window open for whatever reason and snow got in the car but that's not too bad

Mikael

5/5

I am astonished by the quality of customer service, Bill & his Wife are very good folks who genuinely care about taking care of those in need of service. From the moment I called, to the moment Bill left, my heart was full & knew we were in honest care. I have never in my life had such good, honest, caring tow service. A lot of recovery places around here this time of the year, will try to ring you up an arm and a leg. Please, do not waste your time or money on another service, you will be glad you went with these guys. Thanks again, keep up the great service!!