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Climb Credit Union Corporate Office - Arvada, Colorado

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5005 W 60th Ave, Arvada, CO 80003.
Phone: 34275005.
Website: climbcu.org
Specialties: Credit union, ATM, Bank, Financial institution, Loan agency.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Climb Credit Union Corporate Office

Climb Credit Union Corporate Office 5005 W 60th Ave, Arvada, CO 80003

☎️34275005

⏰ Open Hours of Climb Credit Union Corporate Office

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 9:30 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Climb Credit Union Corporate Office is a reputable financial institution located at 5005 W 60th Ave, Arvada, CO 80003, United States. The office can be easily reached by phone at 34275005 and through their informative website, climbcu.org.

With a focus on providing exceptional financial services, Climb Credit Union offers a range of specialties, including credit union, ATM, bank, financial institution, and loan agency services. Additionally, the office caters to customers by providing convenient features such as a drive-through, wheelchair accessible entrance, wheelchair accessible parking lot, and cash advance options.

Customers have shared their experiences, resulting in the company having 81 reviews on Google My Business, with an average rating of 3.3/5. This feedback reflects the office's commitment to delivering high-quality services tailored to their clientele's needs.

To further assist potential customers, here is a concise overview of the office's key features and services:

  • Address: 5005 W 60th Ave, Arvada, CO 80003, United States
  • Phone: 34275005
  • Website: climbcu.org
  • Specialties: Credit union, ATM, Bank, Financial institution, Loan agency
  • Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance

👍 Reviews of Climb Credit Union Corporate Office

Climb Credit Union Corporate Office - Arvada, Colorado
Heather E.
5/5

My son moved to Japan to go to school. He had a problem paying his next semester of school and his card kept declining when he tried to pay online like he had previously done before with no issues. He was told there is nothing wrong with his card. So he tried to withdraw cash as he always does and he was now unable to access his cash. Then he was told there was still no issues with his card and that there was no record of him trying to pay online or take cash out. Obviously there was an issue. His card work just fine the previous day. There is no block on the card is what he was told. His rent is also due...Being in another country with no access to YOUR MONEY is very stressful. I went to the bank and was not very happy. Here i have my 20 year old son in Japan with no access to his money and no one is helping him. The girl at the counter cannot help me and all she can say is there is no issues with his card. I asked for the branch manager but with it being a Saturday there wasn't one available to help me. So i am even more angry at that point. Violetta came up to me and said please come with me and let me see if i can help you. Went to her office and we talked and not only did i calm down because someone is actually understanding me and taking the time to listen and help me. She made a call to the call center and still they said nothing was wrong... clearly there was. She assures me she is going to continue to work on this and figure out what is going on. Monday comes and she got with someone higher up and someone who knows what they are doing and they did a few things on their end and when my son was advised to try to attempt to pay rent and use the ATM everything worked again. With 1 day remaining to get rent paid Violetta made it happen! THANK YOU VIOLETTA!! You went OVER & BEYOND your job duties to help my son in Japan!

Climb Credit Union Corporate Office - Arvada, Colorado
Elsa V.
1/5

Contact center needs to be better there always In a bad mood, always rude. I had a call contact in a couple of times for different stuff always as a different person but always with an attitude if they don’t like their work, they should just go somewhere else.

Climb Credit Union Corporate Office - Arvada, Colorado
M M.
1/5

My review is specifically how they treat people with medium or low credit, or no credit history at all and not about customer service or the online or phone systems. Customer service is always polite and attempts to help and the phone and online systems are easy enough to use.

I have been a Sooper customer for 21 years and each time I've come to this bank for financial help with establishing or working on improving credit they've politely denied me help. They claim to be community focused and eager to help people, but they don't actually do that.

If you are looking for a credit union to bank at pick a different one because these people won't help you.

Climb Credit Union Corporate Office - Arvada, Colorado
Carter B.
5/5

Violeta is amazing to work with! She is wonderful for assisting with loans and Helocs!

Climb Credit Union Corporate Office - Arvada, Colorado
Linda G.
5/5

I commend branch manager Vanessa, Lakewood. I ran my van over the curb, onto the landscaping and got stuck. Vanessa was professional, courteous and friendly and went through the horror of contacting my insurance. There was no reasonable response from them; the credit union was about to close. Vanessa found a tow company for me and stayed with me until my van was freed to drive. Then she called me when she got home to make sure I was okay. What. A. Gem!

Climb Credit Union Corporate Office - Arvada, Colorado
Take Y. P. B.
1/5

They charge $3 per month for a statement. I called to switch to paperless. I waited for 18 minutes before my call was taken. I was then informed that I had to do this myself through Online Banking or Mobile Banking. I attempted both and both require you to call to have that feature enabled on your account. So… I call back and wait another 22 minutes for my call to be answered. While waiting, I noticed on the envelope of the statement that it says “Enroll in eStatements in Online or Mobile Banking or by CALLING US”. I again asked the banker to switch my account to eStatements. I was once again told they can’t do it. I read their own quote from their own envelope that says otherwise. I was put on hold for another 31 minutes and was then hung up on.

Climb Credit Union Corporate Office - Arvada, Colorado
BCapri
1/5

Had a tent at Taste of Arvada tonight with tables. Lady manning your member tent was beyond rude. Such a turn off to anyone possibly thinking of joining

Climb Credit Union Corporate Office - Arvada, Colorado
Heather L.
5/5

I’ve never experienced banking like I have with this branch. I’m in the middle of running a small business and purchasing my first home, working full time and a home with 5 children. This bank has made all of this simple. I can walk in anytime and expect fast and friendly service with or without kids in tow. I refinanced my vehicle here and plan to do all my loans and banking here. They have made everything money related simple in a time of craziness in the world. This is the only company I feel has my back and is a part of my team. Thank you Andrea and Sooper Credit Union Arvada

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