Navigator Credit Union - Mobile, Alabama

Navigator Credit Union, located at Address: 5229 Cottage Hill Rd, Mobile, AL 36609, is a well-known credit union that offers a variety of financial services. With a phone number: 8003443281, interested individuals can easily reach out for inquiries. Moreover, their website: navigatorcu.org provides comprehensive information about their services.

This credit union specializes in credit union services, car finance and loans, federal credit union, financial planning, loan agency, and mortgage lending. With this extensive range of services, Navigator Credit Union caters to various financial needs of its members.

One of the significant advantages of this credit union is its accessibility. It offers drive-through services, onsite services, and has a wheelchair accessible entrance and parking lot. This ensures that all members can access their services conveniently.

In addition, Navigator Credit Union provides cash advance services and has a free parking lot for its members' convenience. These features make it an ideal choice for those looking for a credit union that prioritizes its members' needs.

Navigator Credit Union has received numerous reviews from its members. According to Google My Business, it has a total of 57 reviews with an average rating of 4/5, indicating a high level of satisfaction from its members.

Reviews of Navigator Credit Union

Erin Tansey

5/5

I’ve been banking with Navigator since I was a child and I absolutely LOVE them!!! There is always a friendly face to greet me and they really treat their customers as family! I’m 26 and refuse to bank with anyone else, I LOVE my Navigator!! I’d also love to thank Ms. Rosie and Ms. Victoria especially! They’re always asking about my kiddo and give him a treat, I think he likes coming more than I do lol! HIGHLY RECOMMEND COTTAGE HILL LOCATION❤️

Rana Reese

1/5

As a customer to the bank. I completely hate this location but the ATM is ALWAYS ALWAYS down. I’m not lying when I say this ATM here is ALWAYS down. This location is close to my house but the ATM makes me have to drive 20 extra minutes to another location. I try to this ATM everyday and EVERYDAY it’s down.
And then when I ask the tellers inside when it will be fixed. They say “it’s fixed”…..I just walk out the door cause I’m not fixing to raise my blood pressure ?

Christina Jenkins

5/5

I absolutely love working with Navigator Credit Union. I’ve been a loyal customer for over a decade. I have taken out several small personal loans with ease. I have had three Automobile loans. Navigator always has my back they won’t let me purchase something above what it’s worth and they won’t give you the runaround when you need money. I give Navigator Credit Union five stars because they have saved my bottom, Time and time again thank you, Navigator Credit Union.

Melinda

3/5

I come here bc the ATM’s are always working. This is the location I used, the ONLY problem I really have is there ATM’s are NOT handicap friendly, now they do have handicap parking ?️ but it’s only 1, so a person such as myself who’s post op 4 months from ankle surgery it’s an inconvenience to have to get in and out the car bc there’s no drive thru ATM I mean the ONLY issue I have is that I’m that person that’s handicap so having to get in and out the car is the part where this design should change for people like me!

Otis Burpo

5/5

Let me start by saying that if there were 10 stars instead of 5, I would have given 10. The process of getting my pickup truck financed in a couple of days is beyond any expectations that I had. I'm thankful for the team of Navigator Credit Union Cottage Hill office manager Ms Janeen Austin and Moss Point 's very own Ms Shawna Smith, for making it happen in record time! They let me know that when I do my part, (meet requirements), Navigator Credit Union will ' MAKE IT HAPPEN "!
So I will say that if you are not a member of one of the best Credit unions, you would be wise to consider Navigator Credit Union aka "THE GATOR". Ms Janeen Austin and Ms Shawna Smith, I thank you for a wonderful experience, and a joy well done. I salute you both.

TacsGirl

5/5

Love this location! Love my tellers here! Always big smiles, very helpful, & a joy to come & do all your banking needs

Tara Frazier

3/5

"Banking made difficult" should be their slogan. If it wasn't for the amazing staff ALL OVER, EVERY LOCATION; I swear I wouldn't bank with this organization. The grandfather method They use to hold your money hostage is unbearable. They won't even allow a minimum amount. Navigator just holds your whole check for 3 to 5 days with no regard to individuals needs. I wanted to give 4 stars for the staff.. I just can't do it.

Big Pop Productions

5/5

This credit Union has been very helpful over the years that I have been a member of Navigator. The staff is always been friendly and courteous when discussing topics at hand. I have had no issues when requesting a loan especially small amount loans there's been no issues in getting one. When talking to the staff were cashiers they seem to be knowledgeable about the products that are available through the credit Union. Also the wait times to conduct any banking business has been very short and when needed questions were answered expeditiously.