Golden 1 Credit Union - Vineyard - Elk Grove, California

Golden 1 Credit Union - Vineyard

When seeking a reliable financial institution, Golden 1 Credit Union - Vineyard stands out as a noteworthy option, particularly for those in the Elk Grove, CA area. Located at 8405 Elk Grove Florin Rd #40, Elk Grove, CA 95624, this credit union offers a blend of traditional banking services with a modern twist.

For those needing immediate assistance, Golden 1 Credit Union provides ATM services at the branch, ensuring members can manage their finances on the go. Moreover, they cater to both credit union members and the general public with banking solutions, making it a versatile choice for varied financial needs.

Visitors to the branch can appreciate the accessibility features such as a wheelchair accessible entrance and parking lot, ensuring a comfortable experience for all customers. Additionally, they offer cash advance services, adding to their utility for members requiring short-term credit.

In terms of customer feedback, Golden 1 Credit Union - Vineyard has garnered 59 reviews on Google My Business, with an average rating of 2.4/5. This suggests a mixed experience among customers, highlighting areas both of strength and room for improvement. A 2.4 rating, while not exceptional, indicates that while many customers find value in the services provided, there are likely some concerns or unmet expectations that potential visitors should be aware of.

For those considering opening an account or seeking financial services, it's recommended to first visit their official website golden1.com. Here, you can find detailed information about their services, membership requirements, and possibly even schedule an appointment for a more personalized consultation. The website also offers insights into their community involvement and digital banking capabilities, which could be appealing to tech-savvy customers.

When reaching out, remember to call 8774653361 for immediate assistance or to inquire about specific services. The phone number is not only available for inquiries but also for emergencies or quick banking needs.

👍 Reviews of Golden 1 Credit Union - Vineyard

austin V.

5/5

I was starting to lose faith in this bank after struggling to deposit my checks for three weeks without any real assistance or understanding from the staff. That all changed when I was referred to Hector Soto. He was incredibly helpful, understanding, and determined to resolve my issue promptly. Hector went above and beyond to ensure my checks were deposited in a timely manner, even providing his business card so I could follow up if needed. His phenomenal customer service and dedication to helping me are truly commendable. Hector is a standout employee and deserves recognition as well as a raise.

Noor M.

1/5

Am waiting to long time here big line on one no care about that and employe so rude they have to open more counter if they line so big but they don’t care about that manager so rude talk with me she have to need learn how to talk customer

Twenty M.

1/5

Every time I come to this location, there is always a wait. In the front two of the three are out of order so there’s a line. on the inside, there are two tellers and 10 customers. I waited for 15 minutes just needs to deposit money and I was fifth in line. I eventually left.

zero O.

1/5

It's the day before Christmas Eve, the middle of the day, and there is 2 tellers working with 7 windows. The manager is doing absolutely nothing to help speed up the huge line. I saw her hiding in a corner. Absolutely ridiculous customer service.

Banana B.

1/5

This is the absolute worst Golden 1 I’ve ever been to. They make me want to go elsewhere. They are slow at helping even when they have cashiers to help they still let only one move the line. They are absolutely no help when I needed help investing my money. Robyn Horrell manages this bank. I just watched her sit at a teller station and just laugh and do nothing when she had a long line of customers waiting. This is not new for this bank but this manager and her managing this bank really needs to get fired.

Kelvin T.

1/5

Waited 2 hours just for them to tell me they didn’t take walk-ins for the day. At least put up a notice saying so

Joe S.

4/5

The staff are incredibly friendly and helpful, but every Saturday, the lines are nearly out the door with only two tellers. Avoid Saturdays if you can, or Golden1, please increase staffing. 🙏

Bableen K.

1/5

Only two people on teller on Saturday long queue to wait horrible experience