OceanAir Federal Credit Union - Ventura, California

Overview of OceanAir Federal Credit Union

Located at 3636 Dean Dr, Ventura, CA 93003, OceanAir Federal Credit Union stands out as a reliable Federal Credit Union with additional services like ATM facilities. This credit union is particularly recommended for its exceptional customer service, accessibility features, and a wide range of financial products tailored for federal members. For those seeking personalized banking solutions, OceanAir Federal Credit Union offers a unique blend of professionalism and care.

Location and Contact Details

Nestled in Ventura, California, OceanAir Federal Credit Union is conveniently accessible. Their address is 3636 Dean Dr, Ventura, CA 93003, and their phone number is 805-988-2151. For those who prefer digital interaction, their official website oceanair.org provides a wealth of information and a way to connect directly.

Special Features and Services

One of the standout aspects of OceanAir Federal Credit Union is its drive-through service, allowing members to conduct transactions without leaving their cars. Additionally, the credit union boasts a wheelchair accessible entrance and parking lot, demonstrating its commitment to inclusivity. Safety is also a priority with a cash advance option available for members in need. Other noteworthy features include a fraud prevention department that ensures peace of mind through regular check-ins, and an accessible ATM for members with mobility issues.

Customer Opinions and Experience

The feedback from customers paints a glowing picture of OceanAir Federal Credit Union. With over 75 reviews on Google My Business, the average opinion scores a commendable 4.6/5. Testimonials highlight the exceptional service provided by staff such as Mary Bautista, who is praised for her helpfulness, friendliness, and respectfulness. Customers also appreciate the proactive stance of the fraud prevention team, which helps prevent unauthorized transactions. This dedication to customer satisfaction is evident in the high ratings and the numerous positive reviews.

Recommendation

For anyone in search of a trustworthy financial partner with a focus on customer care and accessibility, OceanAir Federal Credit Union is highly recommended. Their commitment to providing excellent service, coupled with modern financial tools and services, makes them a top choice for federal credit union members. To learn more about their offerings and to potentially join their community of satisfied members, we encourage you to visit their website at oceanair.org. Don't miss the opportunity to experience the difference that personalized service and a customer-centric approach can make in your banking experience.

By choosing OceanAir Federal Credit Union, you're not just selecting a bank; you're partnering with a team dedicated to your financial well-being and ease of access to your banking needs.

👍 Reviews of OceanAir Federal Credit Union

sherry S.

5/5

I have a wonderful experience with the agent, a big shout out to Mary Bautista. She's very helpful, friendly and respectful, I would definitely recommend them to my friends and family. On top of that they gave me the best deal to refinance my car. All in all 10/10.

cathy P.

5/5

I used to have a lot of trouble with people trying to use my account and spend money I don't have. But thanks to the fraud prevention department I get calls and emails to make sure it's me or not. They are awesome and the young lady that helped me today was very caring and kind and helped me in a very timely manner

David H.

5/5

Today I visited OceanAir FCU to make a deposit. My bank teller, Mary Bautista assisted me with this transaction. Mary greeted me and asked me for the purpose of my visit to be able to provide the correct banking service. I felt very welcomed and comfortable. Mary knew exactly what I needed and took care of my transaction. Very positive experience. Thank you Mary.

Lance L.

5/5

On the evening before thanksgiving holiday right before closing, a young lady by the name of “Jessica” helped me with all my online banking questions and explained why I had limited access. She was not rushed and answered all my questions. Very patient and professional.

Rachel F.

5/5

Brenda was super helpful! She even took time to share with me about investment opportunities at CBC. So grateful for her knowledge!

Karyn B.

5/5

Brenda at Ocean Air Credit Union was absolutely EXCEPTIONAL 🌟😊🌟. Everyone should have a WONDERFUL employee like Brenda🌟👏🌟. She is in the Ventura office so ask for her😁

Rhonda F.

5/5

Mary Bautista, OceanAir associate was very helpful and patient in hleping me resolve my issue with my account.

Rose H.

5/5

Jacky was an outstanding representative. That is why I have my money in your bank. Thank you so much Rose Huber.