Luke Dix - State Farm Insurance Agent - Oceanside, California

Mercy T.

Hi my name is Adriana, I am a previous State Farm client. I rejoined State Farm this month and was really happy with the representatives I interacted with. Alex went above and beyond to help me get the best rate and make sure all questions were answered. He made sure to get me the best discounts available, I appreciate your time Alex. Super excited to be with State Farm again ! Thank you.

Sony

I wanted to take a moment to sincerely compliment the exceptional customer service I received from Ms. Leah today. I was calling to address an issue and, given the common experience of hasty service, I anticipated a boilerplate response. However, Ms. Leah far surpassed my expectations.

From the start, Ms. Leah was polite and took the time to not just hear me, but truly understand my concern. She listened attentively and assured me she would work on a solution. I was amazed when she called back within minutes to let me know my issue had been resolved after speaking with the appropriate State Farm teams.

In an era where service often falls short after the sale, Ms. Leah and this office have set a high standard. I am truly impressed and grateful for the phenomenal level of customer service I received. I hope management sees this so they can acknowledge her outstanding service.

Thank you, Ms. Leah, for exceeding my expectations and demonstrating the kind of dedication that builds trust and loyalty with customers. Your efforts are sincerely appreciated.

Jeff M.

Hi- I was working with Alex Medina and he was a please to speak with and guided me through the process. He was patient, detail oriented and took all my concerns into consideration and made it happen. I suggest giving him a call!

Gianna O.

It has been great working with Luke's team. My questions are always answered and they go above and beyond to help make sure I understand what I am getting into/what my options are. Joe and Nick have been particularly helpful but anyone I have talked to in the office has been great. They always go out of their way to find answers if they don't know them off hand.

Rose A.

This office is great. They are very responsive to our needs. Pleasure working with them.

Arnold P.

Yuliana was helping me with a Life policy. she did such a wonderful job on finding the necessary information needed to complete the transaction. Maria Pollack

Ken G.

The individual's that I have spoken with have been very friendly and knowledgeable and great to work with.

Maria R.

Good afternoon Miss Giuliana was a great help. She explained everything to me and made a payment over the phone. She asked if she could help me with anything else. Very nice to have people well educated and very professional. Thank you very much Miss Giuliana and I believe you are a great asset to the State company to state farm company. I’ve always agreed that you guys are the best. Thank you very much and have a good day.