Service Credit Union - Exeter, New Hampshire

Stephen Snow

I had a great banking experience today at Service Credit Union at their Exeter, NH branch. The branch has two opposing entrances and two drive-ups that makes it very convenient to make a deposit or withdrawal, either inside or out. ‘Logan’, the teller who assisted me was most professional and very upbeat. He answered all my queries and made my transaction easy. The lollipops are good too!

Sean Beal

This is the best Credit Union in the state of New Hampshire. Everyone is very professional, especially Fern and the management. I have been going to the Credit Union since 2015 and as long as they’re in business, I will continue to Go. Thanks a lot guys for everything. Whoever gives these guys a bad star review, obviously has their own issues they need to handle because this is the most professional Credit Union I’ve ever been to, and I’ve been to Hands-down.

-Sean

Mister Ed

Great place!

Everyone is professional and very nice! Great place for all your financial products.

I would like to give a shout of thanks to Brendan for his great support and assistance. He quickly grasped my financial needs and diligently worked with me. Thanks again, Brendan!

Taylor Worcester

I reached out to Manuela in Exeter who completed my application, approved my loan and closed it all in what felt like an hour. Fast, efficient and always so friendly! Lending can be stressful but Manuela makes it easy and enjoyable. Thank you Manuela and team for always making our entire families transactions smooth, we love doing business in Exeter!

jaye aither

I have called 4 Service Credit Union offices, I get the same old, "our reps are all busy, leave your name, number and member number and we'll return your call." It doesn't matter what time I call, the same old menu and no one calls me back. I have an issue that ALL the branches are so busy they can't call back. This needs to be fixed.

Jay Alberts

The Exeter office is like the one in a hundred businesses seldom found these days. It has got to be tedious doing the same thing all day long. However, the tedium seems to be broken up by spending time with the customers in a more personal and fun way; more so than all other banks. And what the competitors don't seem to realize is that alone makes a big difference. It keeps me coming back.And it costs the bank absolutely zero dollars to implemant a similar approach everywhere. I know first hand it starts from the bank manager on down. She returns my calls, helps even when the answer is obvious to everyone but tme. She has gone to the wall to help me with some unique situations. I knew she was fighting for me and succesfully, as well. I had no interest in changing banks until a young lady I work with was trying to gain new customers for SCU in order to get extra Christmas money in a special promotion. I signed up suspecting I was just getting another bank like the others. I wasn't. I felt like I was the big winner. I don't do these reviews unless I want to pay a business back for being both rude and incompetent. Then I crush them. Not this time. Selfishly, I don't want to see the manager ever get promoted because she is that good, but she deserves it. I imagine her ability to train other branches with a her style would be a wise investment. I like my bank because i like the personal touch plus i'm also a fan of good business practices.

Brandon Porter

Officially getting 1 star simply because every branch you call HAS to go through the 24/7 contact center! Before Covid and before they expanded to federal, everything was easier and better. Now it’s trash. Join small credit unions. These ones no longer care about the members

Rebecca Hews

Absolutely the worst banking experience I have had in the well over year we have had out acct. Never had any issues depositing a payroll check until dealing with the extremely rude manager at the Exeter location. Currently looking for other local credit unions after this experience.