Orange County’s Credit Union - St. Andrew - Santa Ana, California

Address: 1721 E St Andrew Pl, Santa Ana, CA 92705, United States.
Phone: 8883546228.
Website: locations.orangecountyscu.org.
Specialties: Bank, Credit union, Financial planner.
Other points of interest: Identifies as women-owned, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets.
Opinions: This company has 63 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Orange County’s Credit Union - St. Andrew

8883546228

Orange County’s Credit Union - St. Andrew is a renowned financial institution located at Address: 1721 E St Andrew Pl, Santa Ana, CA 92705, United States. This credit union is easily accessible by phone at Phone: 8883546228 and online through their Website: locations.orangecountyscu.org.

The credit union specializes in banking, credit union, and financial planning services, making it an excellent choice for individuals looking for comprehensive financial solutions. With a strong reputation for customer satisfaction, Orange County’s Credit Union - St. Andrew is a popular choice for those seeking a reliable and trustworthy financial partner.

The credit union is identified as women-owned, which adds to its diversity and inclusivity. In addition, it offers wheelchair-accessible facilities, including a car park, entrance, and toilet, making it easy for individuals with mobility challenges to access its services. Furthermore, it provides gender-neutral toilets, promoting a welcoming and inclusive environment for all.

According to opinions: on Google My Business, Orange County’s Credit Union - St. Andrew has received an impressive average opinion: of 4.1/5 from 63 reviews. This rating reflects the high level of customer satisfaction and the quality of services provided by the credit union.

Reviews of Orange County’s Credit Union - St. Andrew

Orange County’s Credit Union - St. Andrew - Santa Ana, California

Ken Lee

1/5

Easily the worst and most embarrassing customer service I've experienced, especially from the mortgage loan consultants. Staff have zero communication skills. I don't even leave reviews but the sheer lack of communication and accountability with staff had me ridiculously frustrated. Why does it take over a week to get a simple loan estimate despite me already providing a signed purchase contract? They don't communicate with you if there are any delays or if they're vacationing out of town; zero updates. Spend your time elsewhere.

Daniel Ochoa

5/5

OSCAR WENT ABOVE AND BEYON (as per usual)! Yesterday afternoon, my little sister had finally decided to sign up with OCCU! After days of breaking down all the awesome features OCCU such as the refer a friend program they have! (which give you $50 per friend you get to sign up) She was a little nervous and skeptical at first but when we first walked in OSCAR greeted us with a warm and welcoming smile! Which is actually insane!! I actually remember speaking to this kind gentleman 2 years ago when signing up with OCCU when my friend had referred me to them. And just as last time OSCAR broke everything down to my confused little sister. She mentioned to me that OCCU sounded amazing compared to all the other banks around that she was considering signing up for! Overall i did just want to mention that OSCAR's costumer service has not changed at all within the last 2 years that i have seen him. He continues to show patience and continues to go above and beyond! 100/10 service

Linnette

4/5

I actually have had OC credit union my whole life. I used the ATM and it was quick and easy to use. There is always a lot of parking available.

Ruth Madrid

3/5

I came into the branch to replace a lost card. I have two accounts. Instead of replacing my lost card, the teller cancelled my active card on the other account. Now I have to get two new cards and go through the process of changing everything tied to BOTH ACCOUNTS.

AND NOW OCCU DOESN'T LET YOU VERIFY A CARD FOR GOOGLE PAY OVER THE PHONE ANYMORE!

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UPDATE: I went into the CU the following day and the teller was able to reopen the card they closed and they issued me a new card for the account I needed it for as well as helped me with Google Pay activation. Changing the review to 3 stars since they were able to resolve the issue, but it was frustrating that that happened in the first place.

0_0 (Thxndrr 0_0)

5/5

We are happy we came back to bank with OCC and the outstanding service we got from Oscar helping us through the entire process. Oscar did an amazing job answering all of our questions and making this transition as smooth as possible. Thank you so much again Oscar!

Daniel Bonilla

5/5

Went in today to open a bank account, I couldn't have made a better choice. I was walked through their banking options by Juan Benitez who gave me clear and detail information and answered all my questions.

Looking forward to banking with Orange County's Credit Union

Mike Ozuna

5/5

It has an excellent customer service the only datail is that when people is going for a large withdraw people behind can listen the conversation and for me its a little bit unsafe specially when its a large withdraw

mrsIGS888

5/5

Miriam helped us with our loan process and gave us exceptional customer service, she went over and beyond explaining all the details of the loan to us . Thank you Miriam for all your help.