1st United Credit Union - San Leandro, California

1st United Credit Union is a well-known financial institution located at Address: 600 Bancroft Ave, San Leandro, CA 94577, United States. They offer a range of services, including business banking, car finance and loans, and mortgage lending.

This credit union has a reputation for being accessible and inclusive, with wheelchair-accessible parking and entrance available at their location. They have received positive feedback from their customers, with 29 reviews on Google My Business and an average rating of 4/5.

Their business hours are Monday through Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 6:00 pm, and Saturday from 9:00 am to 1:00 pm. They can be reached by phone at Phone: 8006490193, or you can visit their website at Website: 1stunitedcu.org for more information.

1st United Credit Union offers a range of financial services, making it a convenient one-stop-shop for all your banking needs. Whether you're looking for a car loan, business banking services, or a mortgage, they have you covered. Their convenient location, accessible facilities, and positive customer reviews make them a top choice for those in the San Leandro area.

If you're looking for a reliable and accessible credit union, 1st United Credit Union is a great option. With their wide range of services, convenient location, and positive customer feedback, you can't go wrong. Be sure to visit their website at Website: 1stunitedcu.org to learn more and get started today.

Reviews of 1st United Credit Union

Stephen Cassidy

5/5

Very helpful staff and community supportive credit union. For creating a new account I recommend setting an appointment in advance to avoiding waiting for an available banker. Sufficient parking. Two ATMs outside office. Three ATMs inside available during branch hours including one video ATM teller.

pepsi pullum

5/5

I love everyone at this branch. They’re so helpful and loving never a long wait always willing to help in every way possible to get the problem resolved. This is a very good team at this branch and I look forward to keep this branch in the community.

Kiki Poe

4/5

UPDATE: I previously rated my experience at a 1 star and I appreciate the response from their team. I was able to give my constructive criticism and get my answers thoroughly answered. This was the experience I was hoping for. I spoke with Adrianna who was super helpful. She answered all of my questions and had the forethought to think of what specific support we may need down the line including giving me her direct line. I felt heard and that means a great deal these days.

Shannon Williams-Juarez

1/5

If you use them as a shared branch with another credit union, DO NOT trust them with deposits. I put 240 in cash and they did not post it to my account. Called them and they said o now have to put in a dispute with my bank. WTF! Now I have to wait. They are seriously messing up my money situation

Kiki Poe

1/5

I honestly can only give 1 star for now. I created a new account with my partner and this has been such a difficult experience and I'm just unclear why. Our hours don't allow for a lot of time to go into the branch which is why we tried to everything online and in 2021 I thought it would be easier to do so. Unfortunately my questions are not getting thoroughly answered. The rep that helped us get started wasn't as helpful as I had hoped and seem to lack forethought. I sent a message through the portal but several hours later no response. I called the hotline and I was told the wait time is 63 minutes. I've been working with them for a week and I have yet to have a good experience, I'm really hoping this gets better.

J Sancho

1/5

This Credit Union is full of it. I waited to hear back about an auto loan for over a week. I had to call them and ask what was going on. They came to my work Paramedics Plus promising the world and fell faaaaaarrrr from that. I called on a Saturday before 1000am only to be told to call back Monday morning. Felt shafted and not taken seriously.

Alysha Veney

3/5

Your employees don't share your mission. I have had multiple issues with this bank since I joined. ATM always down, even cut off on me in the middle of a deposit to update. Then today I went even to withdrawal funds because the ATM (surprise) wasn't working and she says they can't cross with other banks they don't have the system address and that I would have to use the ATM I told her its not working she said "yeah well that the only way"

Tiara King

2/5

It ok when it comes to just starting off with own an account. When it comes to transferring funds into your account through today's apps it takes 2-3 days to go in the account which can be inconvenient when needing money immediately. The down side is gnat when it comes to transferring money from the account it is taken in seconds.