Vesta Asset Management, Inc. - San Francisco, California

Michael Visconti

Vesta hired a newly formed LLCs with a single member who is a partner of an employee or employee to do maintenance. I can only hope that Vesta doesn’t then charge our building owner for all the many multiple visits and repairs (we’re at seven months and have had over two dozen 24 hour notices of entry). Vesta leaves at least this tenant with repairs falling apart after less than two hours (photo). Many other repairs took months to complete.

From Yelp reviews and two Vesta Google locations, some reviews speak to Vesta getting online sites to take down bad reviews. Many good reviews appear to be from the vendors to which Vesta steers business (see reviews from R&L plumbing for example, they charged for four months of visits to our place to fix and repair one not-up-to-code bathroom toilet and smell).

“Positive” reviews on sites are often by profiles with no site presence and only one or two reviews. Maybe they just really love Vesta.

With Vesta’s “app based approach” to property management, requests go right to their designated contractors, and you as the tenant handle communications, access to building, and overseeing work. Seems like a great solution for Vesta. Bills must go to the landlord from what we have seen and as the contractors have told us.

When one landlord online in their review of Vesta complained about all the maintenance charges, Vesta stated their strong commitment to responding to tenants requests in a timely manner.

However, Looking at tenants reviews, you see incomplete repairs and work performed by Vesta acquaintances (in our case a newly formed LLC and no business presence online that we could find, no name on their vehicle, and when we tried to find a way to contact them after repairs started failing the same day, online says they have one member who is connected to an employee of Vesta. Which was very odd to us).

Vesta is a great business, and appears to be a profitable one for Vesta. I cannot speak for landlords getting the maintenance bills. And for tenants, I wish you better luck than us, take photos, and screenshot “app” requests. The system has a habit of deleting our requests and any record of them.

Philip Reinckens

Manual work was done in our garage by a third party, things got damaged (2kUSD damage). I was in touch with the asset manager who ignored 5+ mails for more than 2 months. Needed to reach out to landlord first to get things moving. Now, the owners switched the management company and Vesta just came back with "not our business anymore". That's ownership...

German Dominguez

We, R&L Plumbing have been partners with Vesta for a while now and it is a pleasure to work with them. Paul and the staff provide exceptional service and are always very professional and responsive, which makes communication easy and fluid. They strive to provide the highest quality customer service, an example of that is the number of calls we received the 31st of December, it was heavy raining and we received many requests and service calls from them. While other may have been enjoying their vacation time, Vesta was working hard to take care of their tenants. We highly recommend Vesta Asset Management and hope continuing working with them.

R&L Plumbing

Arya Rose

I have worked with Vesta for several years, Paul has been responsive and incredibly helpful in understanding landlord/tenant laws. He really goes out of his way to return all calls/emails the same day. His firm is the best in the business!

Lena Osipova

It’s 46F outside and for the last 3 days the heating doesn’t work in the whole building. The management has not done anything to fix it which is a legal liability

Larry Fisherman

Very disorganized, owner is a pathological liar .
Only good reviews on here are employees.

Roxane Kodion

Worst property management Imaginable. Dishonest.

Liza